Description:
About Us
We’re passionate about delivering premium firewood, charcoal, African driftwood, and gemstones to our valued clients. Based in Durbanville Industrial, we’ve built a reputation for quality products and outstanding customer service. Join our team and become part of a company that values professionalism, teamwork, and a commitment to excellence!
Job Description
We’re looking for a friendly and organized **Receptionist & Office Sales Associate** to be the welcoming face of our business. In this dual-role position, you’ll manage front-desk operations with professionalism and courtesy while also driving office sales by promoting our unique products and assisting customers. If you’re a multitasker with a positive attitude and a knack for customer service, this is the perfect opportunity for you.
Key Responsibilities
- Greet and welcome visitors with a warm, professional demeanor.
- Answer and direct phone calls promptly and efficiently.
- Maintain a clean, tidy, and organized reception area.
- Promote and sell our premium firewood, charcoal, driftwood, and gemstones to visitors and clients.
- Assist customers with inquiries, orders, and purchases, including support for our online shop.
- Track inventory and maintain accurate sales records.
- Handle invoicing for restaurants and shops that stock our products.
- Perform administrative tasks such as filing, booking parcels with courier companies, and ordering stationery.
- Provide support to various departments as needed.
Requirements
- Proven experience as a receptionist or in a customer-facing role.
- Excellent communication and interpersonal skills (fluent in Afrikaans and English, both written and spoken).
- Strong organizational and multitasking abilities.
- Experience with Pastel accounting software.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Sales experience is an advantage.
- Ability to work independently and collaboratively within a team.
- Positive attitude and eagerness to learn.
- Willingness to work Saturdays when required.
- Demonstrated good track record in previous roles.
- Own transport
Working Hours
- Monday to Friday, 8:00 AM - 5:00 PM
- Occasional Saturdays as needed
Why Work With Us?
- Competitive salary of R7,000 – R9,000 per month, based on experience.
- Opportunity to work with a dynamic team in a growing business.
- A role that combines customer interaction, sales, and administrative variety.
- Be part of a company that takes pride in quality and service.
How to Apply
Are you a motivated individual aged 18-45 female with a passion for customer service and sales? We’d love to hear from you! Please submit your resume detailing your relevant experience to orders@nhw@gmail.com with the subject line “Receptionist & Office Sales Associate Application.” Applications close on April 18, 2025. For inquiries, contact Nadia at ordersnhw@gmail.com.