Function Manager

Description:

• Oversee the planning, administration, and execution of all functions, ensuring that guest expectations are exceeded.
• Develop and manage detai le d function sheets and event ca le ndars, coordinating all operational aspects.
• Liaise with clients, chefs, and internal teams to ensure all requirements are met before, during, and after each event.
• Manage invoices, payment requests, and post-event reporting efficiently.
• Maintain and update SOPs for all function processes, ensuring consistency and high standards.
• Coordinate and le ad pre-event planning meetings with internal teams, ensuring smooth execution on the day.
• Supervise setup, service, and breakdown of functions, ensuring adherence to timelines and quality standards.
• Ensure seam le ss communication between all departments to guarantee a flaw le ss guest experience.
• Foster a positive, solutions-driven culture among the function team, ensuring high mora le and efficiency.
• Enforce hygiene, health, and safety standards at all events.

Requirements:

• Oversee the planning, administration, and execution of all functions, ensuring that guest expectations are exceeded.
• Develop and manage detai le d function sheets and event ca le ndars, coordinating all operational aspects.
• Liaise with clients, chefs, and internal teams to ensure all requirements are met before, during, and after each event.
• Manage invoices, payment requests, and post-event reporting efficiently.
• Maintain and update SOPs for all function processes, ensuring consistency and high standards.
• Coordinate and le ad pre-event planning meetings with internal teams, ensuring smooth execution on the day.
• Supervise setup, service, and breakdown of functions, ensuring adherence to timelines and quality standards.
• Ensure seam le ss communication between all departments to guarantee a flaw le ss guest experience.
• Foster a positive, solutions-driven culture among the function team, ensuring high mora le and efficiency.
• Enforce hygiene, health, and safety standards at all events.

• Minimum five years of experience in event coordination, function management with a c le ar understanding of hospitality operations.
• Strong background in administrative management, including invoicing, scheduling, and reporting.
• Proven ability to oversee multip le functions simultaneously, ensuring operational efficiency and guest satisfaction.
• Excel le nt communication and interpersonal skills in Afrikaans and English to liaise with clients, internal teams, and suppliers.
• Strong le adership and team management abilities, with experience in guiding and motivating a team.
• Proficiency in Excel, Word and Micros, for function tracking and reporting.
• Hands-on approach with a strong operational mindset and attention to detail.
• Ability to manage function sheets, ca le ndars, and operational schedu le s with precision.
• Exceptional prob le m-solving skills, with the ability to hand le last-minute changes and ensure smooth event execution.
• Willingness to work f le xib le hours, including evenings, weekends, and public holidays.

• Minimum five years of experience in event coordination, function management with a c le ar understanding of hospitality operations.
• Strong background in administrative management, including invoicing, scheduling, and reporting.
• Proven ability to oversee multip le functions simultaneously, ensuring operational efficiency and guest satisfaction.
• Excel le nt communication and interpersonal skills in Afrikaans and English to liaise with clients, internal teams, and suppliers.
• Strong le adership and team management abilities, with experience in guiding and motivating a team.
• Proficiency in Excel, Word and Micros, for function tracking and reporting.
• Hands-on approach with a strong operational mindset and attention to detail.
• Ability to manage function sheets, ca le ndars, and operational schedu le s with precision.
• Exceptional prob le m-solving skills, with the ability to hand le last-minute changes and ensure smooth event execution.
• Willingness to work f le xib le hours, including evenings, weekends, and public holidays.