Description:
Location: East London, South Africa
Industry: Retail – Fruit & Veg
Job Purpose:
Our client is looking for a proactive and hands-on Retail Manager to assist in the day-to-day operations of their Fruit & Veg store in East London. This role reports directly to the Store Manager and is responsible for ensuring the sales floor runs smoothly, that customers receive excellent service, and that staff are working effectively as a team. The ideal candidate should be reliable, organized, and passionate about fresh produce and retail excellence.
Key Responsibilities:
- Supervise and support cashiers, general workers, and merchandisers during shifts
- Maintain high standards of cleanliness, stock presentation, and store hygiene
- Ensure proper stock rotation (FIFO) and quality control on fresh produce
- Handle customer queries and minor complaints with professionalism
- Monitor and manage floor coverage and staff productivity throughout the day
- Assist with training, motivating, and guiding staff to meet service standards
- Step in during busy times to support tills, packing, or merchandising
- Ensure promotional materials, pricing, and signage are displayed correctly
- Perform opening and closing procedures when required
- Assist with daily stock checks, identifying low stock, shrinkage, or spoilage
- Report any operational issues or staff concerns to the Store Manager promptly
- Promote a positive, team-focused work environment
Requirements:
Location: East London, South Africa
Industry: Retail – Fruit & Veg
Job Purpose:
Our client is looking for a proactive and hands-on Retail Manager to assist in the day-to-day operations of their Fruit & Veg store in East London. This role reports directly to the Store Manager and is responsible for ensuring the sales floor runs smoothly, that customers receive excellent service, and that staff are working effectively as a team. The ideal candidate should be reliable, organized, and passionate about fresh produce and retail excellence.
Key Responsibilities:
- Supervise and support cashiers, general workers, and merchandisers during shifts
- Maintain high standards of cleanliness, stock presentation, and store hygiene
- Ensure proper stock rotation (FIFO) and quality control on fresh produce
- Handle customer queries and minor complaints with professionalism
- Monitor and manage floor coverage and staff productivity throughout the day
- Assist with training, motivating, and guiding staff to meet service standards
- Step in during busy times to support tills, packing, or merchandising
- Ensure promotional materials, pricing, and signage are displayed correctly
- Perform opening and closing procedures when required
- Assist with daily stock checks, identifying low stock, shrinkage, or spoilage
- Report any operational issues or staff concerns to the Store Manager promptly
- Promote a positive, team-focused work environment
- Supervise and support cashiers, general workers, and merchandisers during shifts
- Maintain high standards of cleanliness, stock presentation, and store hygiene
- Ensure proper stock rotation (FIFO) and quality control on fresh produce
- Handle customer queries and minor complaints with professionalism
- Monitor and manage floor coverage and staff productivity throughout the day
- Assist with training, motivating, and guiding staff to meet service standards
- Step in during busy times to support tills, packing, or merchandising
- Ensure promotional materials, pricing, and signage are displayed correctly
- Perform opening and closing procedures when required
- Assist with daily stock checks, identifying low stock, shrinkage, or spoilage
- Report any operational issues or staff concerns to the Store Manager promptly
- Promote a positive, team-focused work environment
Requirements:
- Minimum 3 years of experience in a retail environment, preferably in fresh produce or FMCG
- Previous experience in a supervisory or team leader role
- Strong people management and team coordination skills
- Friendly and confident with excellent customer service abilities
- Able to work retail hours, including weekends and public holidays
- Physically fit and capable of standing and moving throughout the day
- Reliable, disciplined, and able to handle pressure in a fast-paced environment
Key Competencies:
- Hands-on leadership style
- Excellent floor management and organizational skills
- Conflict resolution and team motivation
- Customer service excellence
- Attention to detail and sense of urgency
Remuneration:
Market-related salary, based on experience and performance.
- Minimum 3 years of experience in a retail environment, preferably in fresh produce or FMCG
- Previous experience in a supervisory or team leader role
- Strong people management and team coordination skills
- Friendly and confident with excellent customer service abilities
- Able to work retail hours, including weekends and public holidays
- Physically fit and capable of standing and moving throughout the day
- Reliable, disciplined, and able to handle pressure in a fast-paced environment
- Hands-on leadership style
- Excellent floor management and organizational skills
- Conflict resolution and team motivation
- Customer service excellence
- Attention to detail and sense of urgency
Requirements:
- Minimum 3 years of experience in a retail environment, preferably in fresh produce or FMCG
- Previous experience in a supervisory or team leader role
- Strong people management and team coordination skills
- Friendly and confident with excellent customer service abilities
- Able to work retail hours, including weekends and public holidays
- Physically fit and capable of standing and moving throughout the day
- Reliable, disciplined, and able to handle pressure in a fast-paced environment
Key Competencies:
- Hands-on leadership style
- Excellent floor management and organizational skills
- Conflict resolution and team motivation
- Customer service excellence
- Attention to detail and sense of urgency
Remuneration:
Market-related salary, based on experience and performance.