Description:
The Aftersales Technician plays a critical role in ensuring customer satisfaction, building trust, and maintaining the reputation of the vehicle manufacturer or dealership.
The main responsibility of an Aftersales Technician is to:
Diagnose and Repair Vehicles After Delivery to Customers, more specifically, their primary duties typically include:
Technical Skills
Fabrication and assembly of bus body components Welding and metalwork Power tool operation Technical drawing interpretation Knowledge of heavy vehicle mechanicsPractical Skills
Hand tool proficiency
Skilled in using a variety of hand tools for tasks like measuring, cutting, shaping, and assembling.
Quality workmanship
Attention to detail and a commitment to producing high-quality work that meets safety and performance standards.
Problem-Solving:
Ability to identify and resolve technical issues that may arise during the construction or repair process.
Safety consciousness:
Strong understanding of safety procedures and regulations related to working with heavy machinery, welding, and other potentially hazardous tasks.
Interpersonal Skills
Effective communication Teamwork and collaboration Adaptability and willingness to learnMinimum Requirements
National Certificate or Diploma: In a relevant field such as Automotive Repair, Mechanical Engineering, or a related trade (e.g., N1-N6 or equivalent). Technical Training: Completion of a technical training program in automotive repair, heavy vehicle mechanics, or a related field. Apprenticeship: Completion of an apprenticeship program in a relevant trade.Preferred Requirements
Tertiary qualification In Mechanical Engineering, Automotive Engineering, or a related field. Industry Certifications: Possession of industry-recognized certifications, such as: Trade Certificate City & Guilds Bu