Description:
Duties:Warm welcome and check in of all guests
Guest management: coordinate daily activities and transfers for guests of all ages
Guest experiences: ensure guest expectations are exceeded; ensure all special needs and requests have been met
Hosting of all meals / guest events
Complete daily / weekly /monthly admin duties including month end duties
Manage stock through regular stock takes and maintaining stock controls
Weekly reports to General Manager
Attend weekly HOD Meeting
Management of staff: assist with recruitment, induction, rosters, attendance, performance management, discipline, on the job training, team spirit, reward & recognition
Actively support conservation and community initiatives and programs
Health & Safety: ensure lodge operates in safe manner at all times, ensuring the safety of guests and staff.
Requirements:
Matric or Grade 12 certificate
Hospitality / Hotel / Lodge Management related qualification
At least 2 - 3 years experience in 5* game lodges in the position of a Duty Manager / Senior Duty Manager or Junior Lodge Manager.
Experience working in remote areas
Fully computer literate
Valid Code 8 Drivers license is essential
Sharp eye for detail.
26 Mar 2025;
from:
gumtree.co.za