Description:
We are looking for an experienced Workspace Engineer for a Renowned Company in Port Elizabeth.
Purpose of the Position:
The primary purpose of the Workspace Engineer role is to provide expert-level technical support and engineering solutions for a Windows 11-based environment. This includes supporting laptop reimaging, software deployment, SCCM package configurations, Active Directory (AD) onboarding, Office 365 migrations, and cloud migration initiatives within an Azure-based infrastructure. This role starts with M&A project-based work and transitions into daily operational support.
The ideal candidate will have strong technical expertise in managing and supporting desktop solutions, working closely with global IT teams to optimize and standardize workspace systems and processes. The Workspace Engineer will contribute to system stability, security, and efficiency, ensuring an optimal user experience across all workstations.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent work experience accepted.
- Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Azure Administrator Associate, or equivalent.
- A minimum of 2-4 years of experience in desktop engineering and IT support roles.
- Experience with endpoint security solutions.
- Familiarity with ITIL framework and service delivery processes.
- Expertise in Windows 11 OS, Microsoft SCCM, Azure Active Directory, and Entra ID.
- Hands-on experience with Office 365 migrations and cloud infrastructure projects.
- Proficiency in scripting languages (PowerShell preferred) for automation.
- Strong knowledge of security best practices for endpoint devices.
Responsibilities:
- Laptop Reimaging and Configuration (Project-based support – Build):
- Develop and maintain efficient processes for laptop reimaging using industry best practices.
- Create, update, and maintain standard laptop images with required security patches and software applications.
- Automate imaging processes to improve deployment efficiency.
- Software Delivery Configuration:
- SCCM Package Configurations (Project-based BUILD support):
- Design, build, and deploy software packages and updates using Microsoft System Centre Configuration Manager (SCCM).
- Monitor SCCM environment to ensure software distribution, compliance reporting, and endpoint updates.
- Create and manage task sequences for OS deployments and software configurations.
- Intune:
- Strong understanding of the MS Intune platform and features.
- Experience with device management/device enrolment including concepts such as MDM and MAM
- Policy creation, application deployment, compliance management, troubleshooting, reporting, and analytics with Intune.
- Office 365 and Cloud Migrations (Project-based BUILD s