Description:
- TWK Agri has the following vacancy available: Team Leader: IT Support within the IT division at Piet Retief, Mpumalanga.
- Lead and manage the IT Support Technician and Helpdesk teams, including scheduling, performance management, and mentoring
- Prioritise and coordinate team workload for efficient resource use
- Oversee and ensure timely resolution of technical issues, ensuring service level agreements (SLAs) are met
- Troubleshoot complex technical issues and develop a knowledge base of common problems and solutions
- Communicate with upper management and other departments to report on team performance and improvements
Qualifications and Skills:
- Matric / Grade 12
- A+ and N+ Certifications
- Valid Code B driver’s license and passport
- Minimum 2 years' IT support experience
- Strong troubleshooting skills in Windows, printers, networks, and hardware/software
- Excellent interpersonal skills and the ability to meet deadlines
- Goal-oriented and driven to deliver results
*The company can expire job advert at any time at their own discretion.
Requirements:
- TWK Agri has the following vacancy available: Team Leader: IT Support within the IT division at Piet Retief, Mpumalanga.
- Lead and manage the IT Support Technician and Helpdesk teams, including scheduling, performance management, and mentoring
- Prioritise and coordinate team workload for efficient resource use
- Oversee and ensure timely resolution of technical issues, ensuring service level agreements (SLAs) are met
- Troubleshoot complex technical issues and develop a knowledge base of common problems and solutions
- Communicate with upper management and other departments to report on team performance and improvements
Qualifications and Skills:
- Matric / Grade 12
- A+ and N+ Certifications
- Valid Code B driver’s license and passport
- Minimum 2 years' IT support experience
- Strong troubleshooting skills in Windows, printers, networks, and hardware/software
- Excellent interpersonal skills and the ability to meet deadlines
- Goal-oriented and driven to deliver results
*The company can expire job advert at any time at their own discretion.
- Lead and manage the IT Support Technician and Helpdesk teams, including scheduling, performance management, and mentoring
- Prioritise and coordinate team workload for efficient resource use
- Oversee and ensure timely resolution of technical issues, ensuring service level agreements (SLAs) are met
- Troubleshoot complex technical issues and develop a knowledge base of common problems and solutions
- Communicate with upper management and other departments to report on team performance and improvements
- Matric / Grade 12
- A+ and N+ Certifications
- Valid Code B driver’s license and passport
- Minimum 2 years' IT support experience
- Strong troubleshooting skills in Windows, printers, networks, and hardware/software
- Excellent interpersonal skills and the ability to meet deadlines
- Goal-oriented and driven to deliver results
25 Mar 2025;
from:
careers24.com