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Retail Floor Manager - Cape Town, Green Point

Job Placements
Cape Town Full-day Full-time

Description:

The Retail Floor Manager oversees daily retail operations, ensuring excellent customer service, product presentation, and team management. This role requires leadership, attention to detail, and a focus on creating a positive shopping experience.

Responsibilities/Duties (not limited to):

Customer Service & Sales:

Lead staff in delivering excellent customer service.

Address customer inquiries and complaints professionally.

Monitor sales performance and implement growth strategies.

Maintain product knowledge and assist customers.

Operations & Store Presentation:

Ensure cleanliness, organization, and stock availability.

Oversee proper product handling, storage, and display.

Implement merchandising strategies to boost sales.

Team Leadership & Staff Management:

Train, supervise, and schedule retail staff.

Foster a motivated and positive work environment.

Monitor staff performance and provide feedback.

Health & Safety Compliance:

Ensure compliance with food safety and hygiene standards.

Conduct regular inspections to maintain cleanliness.

Requirements:

Retail management experience, preferably in food retail.

Matric

Tertiary qualification (Advantageous)

Strong Management skills

Reporting experience

MS Office skills

Strong leadership and customer service skills.

Ability to multitask in a fast-paced environment.

Knowledge of food safety standards.

Experience with inventory management and POS systems is a plus.

24 Mar 2025;   from: gumtree.co.za

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