Description:
Writing Centre Coordinator - Acting (JB4994)
Randburg
Market Related
The Writing Centre Coordinator will oversee the operations of the newly established Digital Writing Centre.. This role is an add-on duty for a current academic staff member and will involve managing the day-to-day activities of the centre, ensuring that students receive high-quality academic writing support. The coordinator will be responsible for scheduling, communication, and reporting on the Centre's success, in addition to their existing duties.
Key Responsibilities
- Operational Oversight
- Manage the day-to-day operations of the Digital Writing Centre, ensuring smooth functioning and efficiency.
- Coordinate the scheduling of part-time writing consultants and junior lecturers to meet student demand.
- Monitor student appointments, queries, and feedback to ensure timely and effective service delivery.
- Serve as the primary contact for the Writing Centre, liaising with academic staff, students, and consultants.
- Student Support
- Ensure that the Writing Centre provides comprehensive academic writing and referencing assistance to students across all disciplines.
- Monitor student engagement with the centre and address any challenges or issues that arise.
- Staff Management
- Oversee and support part-time writing consultants and junior lecturers, ensuring they are equipped with the resources and training necessary to provide high-quality academic writing support.
- Facilitate team meetings, as needed, to review operations and feedback.
- Quality Assurance
- Implement and monitor the effectiveness of the Writing Centre’s support services, gathering feedback from students and consultants to continuously improve operations.
- Ensure adherence to best practices in academic writing support, aligning the Writing Centre’s activities with institutional standards and CHE accreditation criteria.
- Reporting and Evaluation
- Track and report on student participation, consultant hours, and overall performance of the Writing Centre.
- Provide regular updates to the Chief Academic Officer on the impact of the centre, including student performance and feedback.
- Recommend improvements or additional services based on emerging student needs and trends.
Key Performance Areas (KPAs)
- Effective Coordination of Writing Centre Operations
Ensure the Centre operates smoothly, with well-scheduled sessions and high-quality support for students.
- Student Engagement and Satisfaction
Track student participation, evaluate feedback, and ensure positive outcomes from writing centre services.
- Consultant and Lecturer Oversight
Ensure part-time consultants and junior lecturers are well-supported and delivering valuable academic support.
- Reporting and Feedback
Provide clear, timely reports on the centre’s operations and recommend strategies for improvement.
- Continuous Quality Assurance
Maintain high standards in writing support and adapt services to meet student needs, ensuring alignment with CHE criteria.
Skills and Qualifications
- Minimum Qualifications
- A Master’s degree in any relevant discipline.
- Strong academic writing and referencing skills (knowledge of Harvard, APA, and other referencing styles).
- Experience
- Experience in academic support or tutoring, with an emphasis on student writing.
- Familiarity with digital platforms such as Microsoft Teams for online student engagement.
- Skills
- Strong organizational and time-management skills, able to coordinate multiple tasks.
- Excellent communication and interpersonal skills, with the ability to work effectively with students, academic staff, and writing consultants.
- Ability to work independently and demonstrate initiative.
Key Competencies
- Leadership
Capable of leading and motivating a team of writing consultants and junior lecturers.
- Student-Centred Focus
Commitment to improving student writing and academic success through targeted support.
- Problem-Solving
Ability to address operational challenges and student concerns efficiently.
- Attention to Detail
Ensuring quality and consistency in the support provided by the Writing Centre.
- Adaptability
Flexibility to manage this role in addition to primary academic duties.
Compensation
- This role comes with a monthly coordination fee in recognition of the additional responsibilities, which will be reviewed after three months based on performance.
Duration
- Initially, this role will be reviewed after six months, with the potential for future expansion based on the Writing Centre’s needs and growth.
Requirements:
- Operational Oversight
- Manage the day-to-day operations of the Digital Writing Centre, ensuring smooth functioning and efficiency.
- Coordinate the scheduling of part-time writing consultants and junior lecturers to meet student demand.
- Monitor student appointments, queries, and feedback to ensure timely and effective service delivery.
- Serve as the primary contact for the Writing Centre, liaising with academic staff, students, and consultants.
- Student Support
- Ensure that the Writing Centre provides comprehensive academic writing and referencing assistance to students across all disciplines.
- Monitor student engagement with the centre and address any challenges or issues that arise.
- Staff Management
- Oversee and support part-time writing consultants and junior lecturers, ensuring they are equipped with the resources and training necessary to provide high-quality academic writing support.
- Facilitate team meetings, as needed, to review operations and feedback.
- Quality Assurance
- Implement and monitor the effectiveness of the Writing Centre’s support services, gathering feedback from students and consultants to continuously improve operations.
- Ensure adherence to best practices in academic writing support, aligning the Writing Centre’s activities with institutional standards and CHE accreditation criteria.
- Reporting and Evaluation
- Track and report on student participation, consultant hours, and overall performance of the Writing Centre.
- Provide regular updates to the Chief Academic Officer on the impact of the centre, including student performance and feedback.
- Recommend improvements or additional services based on emerging student needs and trends.
- Manage the day-to-day operations of the Digital Writing Centre, ensuring smooth functioning and efficiency.
- Coordinate the scheduling of part-time writing consultants and junior lecturers to meet student demand.
- Monitor student appointments, queries, and feedback to ensure timely and effective service delivery.
- Serve as the primary contact for the Writing Centre, liaising with academic staff, students, and consultants.
- Ensure that the Writing Centre provides comprehensive academic writing and referencing assistance to students across all disciplines.
- Monitor student engagement with the centre and address any challenges or issues that arise.
- Oversee and support part-time writing consultants and junior lecturers, ensuring they are equipped with the resources and training necessary to provide high-quality academic writing support.
- Facilitate team meetings, as needed, to review operations and feedback.
- Implement and monitor the effectiveness of the Writing Centre’s support services, gathering feedback from students and consultants to continuously improve operations.
- Ensure adherence to best practices in academic writing support, aligning the Writing Centre’s activities with institutional standards and CHE accreditation criteria.
- Track and report on student participation, consultant hours, and overall performance of the Writing Centre.
- Provide regular updates to the Chief Academic Officer on the impact of the centre, including student performance and feedback.
- Recommend improvements or additional services based on emerging student needs and trends.
- Minimum Qualifications
- A Master’s degree in any relevant discipline.
- Strong academic writing and referencing skills (knowledge of Harvard, APA, and other referencing styles).
- Experience
- Experience in academic support or tutoring, with an emphasis on student writing.
- Familiarity with digital platforms such as Microsoft Teams for online student engagement.
- Skills
- Strong organizational and time-management skills, able to coordinate multiple tasks.
- Excellent communication and interpersonal skills, with the ability to work effectively with students, academic staff, and writing consultants.
- Ability to work independently and demonstrate initiative.
- A Master’s degree in any relevant discipline.
- Strong academic writing and referencing skills (knowledge of Harvard, APA, and other referencing styles).
- Experience in academic support or tutoring, with an emphasis on student writing.
- Familiarity with digital platforms such as Microsoft Teams for online student engagement.
- Strong organizational and time-management skills, able to coordinate multiple tasks.
- Excellent communication and interpersonal skills, with the ability to work effectively with students, academic staff, and writing consultants.
- Ability to work independently and demonstrate initiative.
- Leadership
- Student-Centred Focus
- Problem-Solving
- Attention to Detail
- Adaptability
- This role comes with a monthly coordination fee in recognition of the additional responsibilities, which will be reviewed after three months based on performance.
- Initially, this role will be reviewed after six months, with the potential for future expansion based on the Writing Centre’s needs and growth.
24 Mar 2025;
from:
careers24.com