Reception & Customer Service Administrator - Green Point CPT

Description:

My client requires an energetic, sporty, client facing individual with reception / administration experience - living close to CPT CBD and Green Point area, with their own transport, to join their fast-paced customer service team.Essential to have the best communication and computer skills. Hospitality experience highly advantageous for this position. REQUIREMENTS
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• Previous experience in a receptionist or customer service role preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and reservation systems.
• Ability to multitask and work efficiently in a fast-paced
• Professional appearance and personality , must be a peopleâs person
• Excellent organizational and problem-solving skills.
• Flexibility to work weekends, holidays, and occasional evenings as needed.

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DUTIES
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• Extensive liaison with customers
• Meet and greeting of customers to provide professional assistance.
• Answer and manage incoming phone calls, directing them appropriately and taking messages when necessary.
• Handle bookings and reservations for events.
• Provide accurate information regarding facilities, membership, and upcoming events.
• Assist with administrative duties such as emails, filing, and record-keeping.
• Process payments and manage point-of-sale transactions as needed.
• Maintain a clean and organized reception area.
• Collaborate with other departments to ensure smooth daily operations.
• Address enquiries and resolve any concerns promptly.

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Salary: R negotiable dependent on experience
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Requirements:

• Previous experience in a receptionist or customer service role preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and reservation systems.
• Ability to multitask and work efficiently in a fast-paced
• Professional appearance and personality , must be a peopleâs person
• Excellent organizational and problem-solving skills.
• Flexibility to work weekends, holidays, and occasional evenings as needed.

• Extensive liaison with customers
• Meet and greeting of customers to provide professional assistance.
• Answer and manage incoming phone calls, directing them appropriately and taking messages when necessary.
• Handle bookings and reservations for events.
• Provide accurate information regarding facilities, membership, and upcoming events.
• Assist with administrative duties such as emails, filing, and record-keeping.
• Process payments and manage point-of-sale transactions as needed.
• Maintain a clean and organized reception area.
• Collaborate with other departments to ensure smooth daily operations.
• Address enquiries and resolve any concerns promptly.