Receptionist

Description:

Are you living close to Cape Town CBD, Vredehoek, Sea Point and enjoy liaising with customers face to face and telephonically?Our client needs your professional communication skills in both English and Afrikaans. Own transport preferable with minimum 3 years experience. REQUIREMENTS

• Previous experience in a receptionist or customer service role preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and reservation systems.
• Own vehicle
• Ability to multitask and work efficiently in a fast-paced
• Professional appearance and personality , must be a peopleâs person
• Excellent organizational and problem-solving skills.
• This organisation works a 7 day week (5 days on with 2 days off - work will fall over some weekends with days off during the week)

 DUTIES

• Extensive liaison with Customers
• Meet and greeting of organisation members, guests and visitors to provide professional assistance.
• Answer and manage incoming phone calls, directing them appropriately and taking messages when necessary.
• Handle bookings and reservations
• Provide accurate information regarding the clients facilities, membership, and upcoming events.
• Assist with administrative duties such as emails, filing, and record-keeping.
• Process payments and manage point-of-sale transactions as needed.
• Maintain a clean and organized reception area.
• Collaborate with other departments to ensure smooth daily operations.
• Address member and guest enquiries and resolve any concerns promptly.

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Salary: R negotiable dependent on experience
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Requirements:

• Previous experience in a receptionist or customer service role preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and reservation systems.
• Own vehicle
• Ability to multitask and work efficiently in a fast-paced
• Professional appearance and personality , must be a peopleâs person
• Excellent organizational and problem-solving skills.
• This organisation works a 7 day week (5 days on with 2 days off - work will fall over some weekends with days off during the week)

• Extensive liaison with Customers
• Meet and greeting of organisation members, guests and visitors to provide professional assistance.
• Answer and manage incoming phone calls, directing them appropriately and taking messages when necessary.
• Handle bookings and reservations
• Provide accurate information regarding the clients facilities, membership, and upcoming events.
• Assist with administrative duties such as emails, filing, and record-keeping.
• Process payments and manage point-of-sale transactions as needed.
• Maintain a clean and organized reception area.
• Collaborate with other departments to ensure smooth daily operations.
• Address member and guest enquiries and resolve any concerns promptly.