Description:
Key Responsibilities:Work Order Management: Receive and review work orders.
Accept and verify SOS, Store Closure, and Diesel work
orders after AC approval.
Supplier/Contractor Assignment: Quickly allocate work orders to suppliers/contractors.
Communicate assignments via WhatsApp to ensure timely
action.
Communication & Follow-ups: Record and manage supplier/contractor responses.
Handle calls professionally and monitor emails.
Log comments on work orders, keeping stores and Area
Coordinators informed.
System & Invoice Support: Assist suppliers/contractors with loading invoices.
Guide stores through the work order closure process.
Quotations & Approvals: Track and follow up on pending quotations to secure
timely approvals.
PO & Work Progress Monitoring: Confirm that contractors receive purchase orders (POs) and
provide estimated times of arrival (ETA) for work, verify
work completion and confirm work order closure.
Qualifications:
Diploma or Advanced Certificate. Experience in a QSR or Retail environment is preferred.
Key Competencies:
Communication: Excellent written and verbal skills.
Problem-Solving: Ability to handle urgent matters efficiently and maintain
composure under pressure.
Technical Proficiency: Proficient with email, work order systems, and other related
technology.
Team Collaboration: Strong team player with a customer-first mindset.
Attention to Detail: Meticulous in managing work orders, invoices, and follow-
ups.
12 Mar 2025;
from:
gumtree.co.za