Description:
Hospitality Diploma or tertiary qualification in Hotel Management Computer Literate – Pastel /Micros/Opera/SEMPER property management system, as well as Microsoft Office English speaking, fluent in written and spoken English Zulu (Speak) – certainly a great benefit. Some understanding will helpDriver’s License valid PDP beneficialValid First Aid Certification is beneficialSouth African Citizen Physically fit, sober habits and in good healthPrevious work experience of at least 5 years in management roles in related lodge environments. Management experience in luxury lodge environmentExperienced in managing such a large and diverse and intense propertyFocus of Guest experience delivery from each departmentSystematic and strong with protocolsUse to a reporting system and presenting month end packs to OperationsAn understanding of budget control and financial management and planning for the future of the lodgeHR and payroll functions of the lodgeHands on staff management and staff disciplinary processDelicately manage community staff and drive the development/upliftment process of those selected employeesEye for detail and good all-rounder in all aspects of the hotel – food/ beverage/ housekeeping/ front officeExperience and ability to train staffReservations and front office administration & practicesBasic maintenance & vehicle skills & knowledgeFront of House Hospitality Manager & F & B (FOH & Kitchen)Month End Stock Takes & continuous stock controlGuidingManagement of guiding departmentReservations/Reception bookings are done at Head Office therefore Lodge just to update the lodge sheet with current details & work the reservations from paper to arrival to departureFinance, Admin, Stock Controls & StocktakingHousekeeping Communicating with HODs on bookings information,MaintenanceManagement of maintenance staff and tasks planned and unplannedHR General Duties- Hospitality Diploma or tertiary qualification in Hotel Management
- Computer Literate – Pastel /Micros/Opera/SEMPER property management system, as well as Microsoft Office
- English speaking, fluent in written and spoken English
- Zulu (Speak) – certainly a great benefit. Some understanding will help
- Driver’s License valid PDP beneficial
- Valid First Aid Certification is beneficial
- South African Citizen
- Physically fit, sober habits and in good health
- Previous work experience of at least 5 years in management roles in related lodge environments.
- Management experience in luxury lodge environment
- Experienced in managing such a large and diverse and intense property
- Focus of Guest experience delivery from each department
- Systematic and strong with protocols
- Use to a reporting system and presenting month end packs to Operations
- An understanding of budget control and financial management and planning for the future of the lodge
- HR and payroll functions of the lodge
- Hands on staff management and staff disciplinary process
- Delicately manage community staff and drive the development/upliftment process of those selected employees
- Eye for detail and good all-rounder in all aspects of the hotel – food/ beverage/ housekeeping/ front office
- Experience and ability to train staff
- Reservations and front office administration & practices
- Basic maintenance & vehicle skills & knowledge
- Front of House Hospitality Manager & F & B (FOH & Kitchen)
- Month End Stock Takes & continuous stock control
- Guiding
- Management of guiding department
- Reservations/Reception
- bookings are done at Head Office therefore Lodge just to update the lodge sheet with current details & work the reservations from paper to arrival to departure
- Finance, Admin, Stock Controls & Stocktaking
- Housekeeping
- Communicating with HODs on bookings information,
- Maintenance
- Management of maintenance staff and tasks planned and unplanned
- HR
- General Duties
Requirements:
- Hospitality Diploma or tertiary qualification in Hotel Management
- Computer Literate – Pastel /Micros/Opera/SEMPER property management system, as well as Microsoft Office
- English speaking, fluent in written and spoken English
- Zulu (Speak) – certainly a great benefit. Some understanding will help
- Driver’s License valid PDP beneficial
- Valid First Aid Certification is beneficial
- South African Citizen
- Physically fit, sober habits and in good health
- Previous work experience of at least 5 years in management roles in related lodge environments.
- Management experience in luxury lodge environment
- Experienced in managing such a large and diverse and intense property
- Focus of Guest experience delivery from each department
- Systematic and strong with protocols
- Use to a reporting system and presenting month end packs to Operations
- An understanding of budget control and financial management and planning for the future of the lodge
- HR and payroll functions of the lodge
- Hands on staff management and staff disciplinary process
- Delicately manage community staff and drive the development/upliftment process of those selected employees
- Eye for detail and good all-rounder in all aspects of the hotel – food/ beverage/ housekeeping/ front office
- Experience and ability to train staff
- Reservations and front office administration & practices
- Basic maintenance & vehicle skills & knowledge
- Front of House Hospitality Manager & F & B (FOH & Kitchen)
- Month End Stock Takes & continuous stock control
- Guiding
- Management of guiding department
- Reservations/Reception
- bookings are done at Head Office therefore Lodge just to update the lodge sheet with current details & work the reservations from paper to arrival to departure
- Finance, Admin, Stock Controls & Stocktaking
- Housekeeping
- Communicating with HODs on bookings information,
- Maintenance
- Management of maintenance staff and tasks planned and unplanned
- HR
- General Duties
- Hospitality Diploma or tertiary qualification in Hotel Management
- Computer Literate – Pastel /Micros/Opera/SEMPER property management system, as well as Microsoft Office
- English speaking, fluent in written and spoken English
- Zulu (Speak) – certainly a great benefit. Some understanding will help
- Driver’s License valid PDP beneficial
- Valid First Aid Certification is beneficial
- South African Citizen
- Physically fit, sober habits and in good health
- Previous work experience of at least 5 years in management roles in related lodge environments.
- Management experience in luxury lodge environment
- Experienced in managing such a large and diverse and intense property
- Focus of Guest experience delivery from each department
- Systematic and strong with protocols
- Use to a reporting system and presenting month end packs to Operations
- An understanding of budget control and financial management and planning for the future of the lodge
- HR and payroll functions of the lodge
- Hands on staff management and staff disciplinary process
- Delicately manage community staff and drive the development/upliftment process of those selected employees
- Eye for detail and good all-rounder in all aspects of the hotel – food/ beverage/ housekeeping/ front office
- Experience and ability to train staff
- Reservations and front office administration & practices
- Basic maintenance & vehicle skills & knowledge
- Front of House Hospitality Manager & F & B (FOH & Kitchen)
- Month End Stock Takes & continuous stock control
- Guiding
- Management of guiding department
- Reservations/Reception
- bookings are done at Head Office therefore Lodge just to update the lodge sheet with current details & work the reservations from paper to arrival to departure
- Finance, Admin, Stock Controls & Stocktaking
- Housekeeping
- Communicating with HODs on bookings information,
- Maintenance
- Management of maintenance staff and tasks planned and unplanned
- HR
- General Duties
- bookings are done at Head Office therefore Lodge just to update the lodge sheet with current details & work the reservations from paper to arrival to departure
- Communicating with HODs on bookings information,
- Management of maintenance staff and tasks planned and unplanned
- General Duties
20 Mar 2025;
from:
careers24.com