Description:
Key Accountabilities or Principal ResponsibilitiesPrimary Duties
Manage cleaning operations for various contracts, ensuring compliance with client specifications, SLA, and quality standards.
Supervise and lead a team of cleaners, providing training, support, and performance evaluations
Develop and implement efficient cleaning schedules, ensuring all tasks are completed on time
Ensure all cleaning staff are trained in health and safety protocols and enforce OHSE compliance throughout cleaning operations
Conduct regular inspections to verify the quality of cleaning services and adherence to safety regulations
Maintain communication with clients to address concerns, gather feedback, and ensure satisfaction with services
Monitor inventory of cleaning supplies and equipment, coordinating replenishment as needed
Prepare reports on operational performance, identifying areas for improvement and implementing solutions
Monitor and control expenses to ensure budget adherence
Resource allocation and optimisation
Secondary Duties
Collaborate with management and other departments to align cleaning operations with overall business goals
Implement HR and Industrial Relations practices in line with industry legislation to manage employee relations effectively and ensure compliance
Assist in developing budgets for cleaning operations and monitor expenses to meet financial targets
Participate in recruitment and onboarding of new cleaning staff.
Stay up to date with industry best practices and technologies to enhance service delivery
Lead special projects as directed by senior management
It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.
Prescribed procedures may be amended by management as and when required
Qualification Requirements and work-related experience
Minimum of a matric certificate or equivalent
Further education in management or facilities is highly advantageous
Previous experience in operations management, of at least 5 years in a cleaning or facilities management (soft services) environment
Demonstrated understanding of cleaning processes, products, and safety standards
Strong organisational and leadership skills to manage a diverse team effectively
Demonstrated ability to deal with HR and IR issues for a cleaning workforce, including conflict resolution, compliance with labour laws, and effective communication with staff
People and Management Skill
Able to work independently and lead a team effectively.
Highly motivated with a strong work ethic.
Strong ability to priori
19 Mar 2025;
from:
gumtree.co.za