Description:
Duties:Guest satisfaction on all aspects of food & beverage service
Liaising and hosting of guests, ensuring that all their requests are met, and feedback is addressed appropriately.
Achievement of budgets and cost controls without negatively impacting the guest experience
Proactivity in maximise sales and revenue and generating new service ideas and products in line with current trends.
Training, development and leadership of the team, and ensure the team have excellent product knowledge
Maintaining the highest level of hygiene
Completion of all restaurant-related admin and reports
Requirements:
Grade 12
A formal tertiary qualification
Experience within a 5* high end / fine dining restaurant environment.
Ability to host and comfortably engage with guests.
POS System experience
Committed to service excellence and guest satisfaction.
Strong people management and coaching skills with a firm, fair and consistent approach to leadership
Excellent communication skills (team, management and guests)
Results and standards orientated.
Strong organisational and admin skills.
Excellent level of wine knowledge
Budgeting, procurement and cost control.
19 Mar 2025;
from:
gumtree.co.za