Description:
Duties & Responsibilities: Operational Management:
Oversee all aspects of lodge operations alongside the Lodge Resident Manager. Manage budgets, track revenue and expenses, and implement strategies to maximize profitability. Prepare regular performance reports, including occupancy rates, revenue, and expenses. Address and resolve operational challenges, including annual union negotiations. Implement sustainable practices such as water conservation, waste reduction, and energy efficiency.Strategic Planning & Process Optimization:
Develop and implement operational strategies aligned with overall business goals. Continuously evaluate and improve operational processes for efficiency and productivity. Collaborate with senior management to formulate long-term plans and objectives. Implement best practices and innovative solutions to streamline workflows.Resource & Supply Chain Management:
Oversee resource allocation, including personnel, equipment, and finances. Optimize resource utilization to enhance efficiency and minimize costs. Ensure a seamless flow of goods and services from suppliers to the lodges. Establish and maintain strong vendor relationships to mitigate supply chain risks.Quality Control & Guest Experience:
Establish and enforce quality control standards to meet guest expectations. Implement measures to identify and rectify inefficiencies in operations. Drive and implement service and product initiatives to enhance guest satisfaction.Team Leadership & Staff Development:
Lead, train, and motivate operational teams to deliver exceptional service. Foster a collaborative and positive work environment to enhance team morale. Ensure teams align with company
18 Mar 2025;
from:
gumtree.co.za