Workshop Supervisor

Description:

Purpose of Role:
Provide effective service support to the team enabling them to fulfil their duties required for the business unit in order to meet deadlines and objective in line with policies and procedures of the company. Ensure all existing processes are followed and continuously develop new ones. Maintain delivery of high standards of support and contribute to the profitability and success of the business unit, in line with the objectives of the company.
Description of the Position:
Operations:
Managing day-to-day activities in the workshop including but not limited to:

Making sure the company's work process is adhered to in his area of responsibility
Together with Engineering staff, evaluate and decide on best repair method
Work scheduling
Work supervision
Quality of work is maintained at highest possible level
Ensure good house-keeping of the work area
Maintain sufficient level of tools and consumables for uninterrupted operation
Ensure tools are kept in good working order
Continuous improvement of above
Contributing to the profitability of the Company as a whole

Staff:

Improving staff performance by identifying needs to effect it (tools, work conditions, training etc.)
Provide hands on guidance/training to relevant workshop staff with continuous monitoring and coaching where required.
Developing and tutoring apprentice artisans
Managing of staff time attendance
Having regular staff and work progress meetings
Delegate work appropriately based on the strengths and weaknesses of the workforce
Effectively deal with HR/ IR matters e.g. disciplinaries with the support of the Operations Manager

Health and Safety:

Drawing up Risk Assessment for work and machines used in his area of responsibility
Facilitate safety training and safety awareness sessions with staff in his / her work area
Enforce safety regulations and wearing of compulsory PPE
Ensuring that all hazardous or harmful materials, used in the area of responsibility, are identified, handled and stored properly
Ensuring that hazardous areas are clearly marked and compulsory PPE signs are displayed
Ensuring the safety of visitors/customers upon entering the workshop
Comply with and enforce all company policies and procedures

Administration:

Ensure that all work-related documents (condition reports, check sheets etc.) are duly completed, evaluated and signed
Maintain Health and Safety admin
Participate in creating the budget for workshop operations and then keep operations in line with it

Requirements:

EDUCATION:
Qualified Fitter and Turner or other trade qualification ( e.g Millwright etc) N6+
REQUIREMENTS:
5 years management experience in mechanical manufacturing or service workshop environment
Management and Supervisory skills
Computer literacy - Microsoft Office 365
Ability to work under high pressure
Must be willing to work outside of working hours for emergencies and urgent work
Knowledge of LEAN management and Six Sigma principles would be advantageous
REQUIREMENTS:
Interpersonal communication skills
Good customer relationship
Flexibility
Concern for confidentiality
Follow instructions from Management without unnecessarily challenging authority
Keeps to schedules
Arrives punctually for work and meetings
Demonstrate commitment to the organisation
Maintain a positive outlook at work
Handles critics well
Provides others with a clear direction
Motivate and empower others
Set appropriate standards
Innovative and proactive
Sustainable problem solving
Focus on continuous improvement