Where

Spa Manager - Delaire Graff Estate

Job Placements
Kraaifontein Full-day Full-time

Description:

Delaire Graff Lodges & Spa, a premier luxury destination, is seeking a dedicated Spa Manager to lead our spa team and ensure an exceptional guest experience. We are looking for a compassionate leader who values kindness, teamwork, and excellence in service. This role requires strong management skills, a deep understanding of luxury wellness offerings, and a commitment to staff well-being.

Key Responsibilities:

Oversee daily spa operations, including staff, treatments, and facilities. Ensure therapists’ schedules are balanced to prevent burnout while maintaining service excellence. Maintain high standards of cleanliness, presentation, and guest care. Monitor financial performance, budgets, and spa revenue streams. Manage inventory, procurement, and spa e-commerce offerings. Develop and implement spa policies, packages, and new treatment offerings. Collaborate with the Marketing team on promotions and content. Work closely with the Head Chef and other departments on bespoke spa experiences. Handle staff recruitment, training, and development to maintain service excellence. Foster a positive and supportive work environment that prioritizes staff well-being. Address guest feedback and resolve any concerns to ensure a seamless experience. Perform treatments for VIP guests as needed. Qualifications: CIDESCO, ITEC, or SAAHSP diploma/degree in aesthetics/somatology. Experience: Minimum 5 years as a Spa Manager in a luxury hospitality setting. Skills: Strong leadership, organizational, and people management skills. Knowledge: Expertise in spa treatments, staff training, revenue management, and marketing. Tech Proficiency: Competent in Microsoft Office, Shedul, and preferably Easipos. Personal Attributes: Empathetic, detail-oriented, and able to work under pressure.
05 Mar 2025;   from: gumtree.co.za

Similar jobs

  • Job Placements
  • Kraaifontein
Description: Delaire Graff Restaurant is looking for an experienced Sommelier to suggest suitable wines to pair with dishes on the menu that fits their tastes and complement their food. The Sommelier should have a passion for wine and outstanding guest ...
a month ago
  • Job Placements
  • Kraaifontein
Description: The ideal candidate for the Spa Manager role at this luxury destination is a compassionate leader with a deep understanding of wellness and hospitality. They should excel in managing daily spa operations, ensuring exceptional guest ...
27 days ago
  • Job Placements
  • Kraaifontein
Description: This role involves providing a range of spa treatments in a safe and relaxing environment while addressing guests' inquiries, needs, and expectations to deliver exceptional service. This position promises a chance to shine in a world-class ...
15 days ago
  • Address Realty
  • Kraaifontein
Description: Lead Generation position for real estate agency available immediately in Durbanville Must be competent on Property 24, Google Contacts and Google Calender and excell. Training provided for other property systems. Preferably have one years ...
7 days ago