Debtors Clerk

Description:

• Generate and distribute accurate invoices based on sales orders or contracts, ensuring that they are complete, correctly priced, and well-documented, with the relevant supporting information.
• Maintain up-to-date and accurate records of accounts receivable, monitoring outstanding customer balances and following up on overdue payments.
• Regularly reconcile customer accounts to resolve discrepancies and identify potential issues.
• Contact customers via phone, email, or other means to collect outstanding payments, provide payment reminders, and negotiate payment plans when necessary.
• Handle customer inquiries and resolve payment disputes in a professional and timely manner.
• Build and maintain positive relationships with customers to ensure timely payments.
• Address customer queries, provide account statements, and resolve any billing or payment-related issues.
• Prepare and analyze accounts receivable reports, including aging reports, collection forecasts, and bad debt provisions.
• Provide regular updates to management on outstanding balances, payment trends, and customer delinquency.
• Ensure accurate documentation of customer transactions, payment histories, and communication records, maintaining an organized filing system for easy retrieval.
• Identify opportunities to improve the debt collection process and propose and implement strategies to optimize efficiency, reduce outstanding balances, and minimize bad debts.
  What Do You Need?:
  
  • Matric and a Certification/Diploma in accounting, finance, or a related field is preferred.
  • Proven experience as a Debtors Clerk, Accounts Receivable Clerk, or in a similar role.
  • Strong numerical and analytical skills with a keen attention to detail.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Proficient in using accounting software and MS Office applications (e.g., Excel, Word, and Outlook).
  • Solid understanding of accounting principles and accounts receivable processes.
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