Where

Club V Manager

R 14 310 - R 15 000 a month
Virgin Active South Africa Pty Ltd
Nigel Full-day Full-time

Description:

Your Purpose...
  • To actively manage the budget and finances of Club-V Max
  • To ensure accurate administration and reporting in the Club-V Max, using the Mntwana Box
  • To achieve excellent monthly Assessment and Brand Standard scores, submitted on time each month – scores to be greater or equal to 85%.
  • To achieve Health and Safety audit scores of 95% or more
  • To maintain a quality product, deliver great classes and member service

Your Duties and Responsibilities...
  • To ensure that children are kept entertained and active for the duration of their visit and are supervised at all times.
  • To ensure the delivery of activities and camps are of a high standard and are well prepared.
  • To ensure that participation stats are logged after each class and bookings are completed for holiday camps.
  • To ensure that access stats are timeously loaded on LSR.
  • To ensure that complaints are dealt with effectively and confident feedback is given within 24 hours.
  • To be able to provide examples of planned activities and activity rosters.
  • To effectively manage sales budgets and targets – equal to or greater than 100%.
  • To ensure that sales administration is in place to avoid expiring contracts.
  • To proactively sell Club-V Max to prospective members and get referrals.
  • To ensure that all relevant member documentation is received and cards are issued with photographs taken.
  • To manage human resources to ensure happy staff and great member service.
  • To hire staff who fit in to the Club-V Max DNA.
  • To hire staff who fit into the FTE and salary bandings.
  • To have regular one on ones, weekly meetings and lead staff, enabling development and growth.

Our Minimum Requirements...

We can't live without...
  • A recognized Fitness Qualification
  • A Clear Criminal Check
  • Up to date First Aid Training
  • Up to date in-house Club-V Training
  • Up to date Active Play Training
  • Fitness related training skills
  • Presentation skills
  • Group programming skills
  • Ability to conduct group classes for children
  • Child education application skills
  • Able to work on Excel, Word and PowerPoint
  • Able to communicate on e-mail
  • People management skills
  • Delegation skills
  • Motivational skills and ability to manage outcomes
  • Interviewing skills
  • Coaching and feedback skills
  • Knowledge of administration
  • Basic Human Resources knowledge
  • Industrial Relations management skills
  • Basic customer service principles
  • Financial interpretation skills
  • Affinity for children
  • Ability to entertain children
  • Able to conduct physical games and activities with confidence
  • Able to learn and implement new juniors programmes

Our Minimum Requirements...

We can't live without...
  • A recognized Fitness Qualification
  • A Clear Criminal Check
  • Up to date First Aid Training
  • Up to date in-house Club-V Training
  • Up to date Active Play Training
  • Fitness related training skills
  • Presentation skills
  • Group programming skills
  • Ability to conduct group classes for children
  • Child education application skills
  • Able to work on Excel, Word and PowerPoint
  • Able to communicate on e-mail
  • People management skills
  • Delegation skills
  • Motivational skills and ability to manage outcomes
  • Interviewing skills
  • Coaching and feedback skills
  • Knowledge of administration
  • Basic Human Resources knowledge
  • Industrial Relations management skills
  • Basic customer service principles
  • Financial interpretation skills
  • Affinity for children
  • Ability to entertain children
  • Able to conduct physical games and activities with confidence
  • Able to learn and implement new juniors programmes

We'd like you to have...
  • Strong written and oral communication skills and interpersonal skills when interacting with adults and children
  • A flair for working with people
  • Adaptability (must be able to adapt to a fast paced, changing environment)
  • Be curious (must be willing to succeed, seek opportunities to learn and grow)
  • Have a winning mentality (must be willing to go over and above to achieve success)
  • Must be motivated to achieve success.
  • A commitment to making a difference in people’s lives.
  • A Growth mindset
  • The ability to work independently.
  • Trustworthiness (must always act in doing the right thing)
  • A drive to create moments of magic for our members.
  • The ability to make decisions and take ownership and responsibility for the decision.
  • Action orientation


We'd love you to have...
  • Wellness knowledge, beyond the health club
  • The ability to make quick and bold decisions.
  • The ability to be agile.
  • The ability to be collaborative.
  • High Interpersonal skills (EQ)

Requirements:

  • To actively manage the budget and finances of Club-V Max
  • To ensure accurate administration and reporting in the Club-V Max, using the Mntwana Box
  • To achieve excellent monthly Assessment and Brand Standard scores, submitted on time each month – scores to be greater or equal to 85%.
  • To achieve Health and Safety audit scores of 95% or more
  • To maintain a quality product, deliver great classes and member service
  • To ensure that children are kept entertained and active for the duration of their visit and are supervised at all times.
  • To ensure the delivery of activities and camps are of a high standard and are well prepared.
  • To ensure that participation stats are logged after each class and bookings are completed for holiday camps.
  • To ensure that access stats are timeously loaded on LSR.
  • To ensure that complaints are dealt with effectively and confident feedback is given within 24 hours.
  • To be able to provide examples of planned activities and activity rosters.
  • To effectively manage sales budgets and targets – equal to or greater than 100%.
  • To ensure that sales administration is in place to avoid expiring contracts.
  • To proactively sell Club-V Max to prospective members and get referrals.
  • To ensure that all relevant member documentation is received and cards are issued with photographs taken.
  • To manage human resources to ensure happy staff and great member service.
  • To hire staff who fit in to the Club-V Max DNA.
  • To hire staff who fit into the FTE and salary bandings.
  • To have regular one on ones, weekly meetings and lead staff, enabling development and growth.
  • A recognized Fitness Qualification
  • A Clear Criminal Check
  • Up to date First Aid Training
  • Up to date in-house Club-V Training
  • Up to date Active Play Training
  • Fitness related training skills
  • Presentation skills
  • Group programming skills
  • Ability to conduct group classes for children
  • Child education application skills
  • Able to work on Excel, Word and PowerPoint
  • Able to communicate on e-mail
  • People management skills
  • Delegation skills
  • Motivational skills and ability to manage outcomes
  • Interviewing skills
  • Coaching and feedback skills
  • Knowledge of administration
  • Basic Human Resources knowledge
  • Industrial Relations management skills
  • Basic customer service principles
  • Financial interpretation skills
  • Affinity for children
  • Ability to entertain children
  • Able to conduct physical games and activities with confidence
  • Able to learn and implement new juniors programmes
  • A recognized Fitness Qualification
  • A Clear Criminal Check
  • Up to date First Aid Training
  • Up to date in-house Club-V Training
  • Up to date Active Play Training
  • Fitness related training skills
  • Presentation skills
  • Group programming skills
  • Ability to conduct group classes for children
  • Child education application skills
  • Able to work on Excel, Word and PowerPoint
  • Able to communicate on e-mail
  • People management skills
  • Delegation skills
  • Motivational skills and ability to manage outcomes
  • Interviewing skills
  • Coaching and feedback skills
  • Knowledge of administration
  • Basic Human Resources knowledge
  • Industrial Relations management skills
  • Basic customer service principles
  • Financial interpretation skills
  • Affinity for children
  • Ability to entertain children
  • Able to conduct physical games and activities with confidence
  • Able to learn and implement new juniors programmes
  • Strong written and oral communication skills and interpersonal skills when interacting with adults and children
  • A flair for working with people
  • Adaptability (must be able to adapt to a fast paced, changing environment)
  • Be curious (must be willing to succeed, seek opportunities to learn and grow)
  • Have a winning mentality (must be willing to go over and above to achieve success)
  • Must be motivated to achieve success.
  • A commitment to making a difference in people’s lives.
  • A Growth mindset
  • The ability to work independently.
  • Trustworthiness (must always act in doing the right thing)
  • A drive to create moments of magic for our members.
  • The ability to make decisions and take ownership and responsibility for the decision.
  • Action orientation
  • Wellness knowledge, beyond the health club
  • The ability to make quick and bold decisions.
  • The ability to be agile.
  • The ability to be collaborative.
  • High Interpersonal skills (EQ)
17 Mar 2025;   from: careers24.com

Similar jobs

  • Virgin Active South Africa Pty Ltd
  • Nigel
R 14 310 R 15 000 a month
Description: Your Purpose... To actively manage the budget and finances of Club-V Max To ensure accurate administration and reporting in the Club-V Max, using the Mntwana Box To achieve excellent monthly Assessment and Brand Standard scores, submitted on ...
15 days ago
  • Virgin Active South Africa Pty Ltd
  • Nigel
R 14 310 R 15 000 a month
Description: Your Purpose... To actively manage the budget and finances of Club-V Max To ensure accurate administration and reporting in the Club-V Max, using the Mntwana Box To achieve excellent monthly Assessment and Brand Standard scores, submitted on ...
15 days ago
  • Virgin Active South Africa Pty Ltd
  • Nigel
R 14 310 R 15 000 a month
Description: Your Purpose... To actively manage the budget and finances of Club-V Max To ensure accurate administration and reporting in the Club-V Max, using the Mntwana Box To achieve excellent monthly Assessment and Brand Standard scores, submitted on ...
15 days ago
  • Virgin Active South Africa Pty Ltd
  • Nigel
R 14 310 R 15 000 a month
Description: Your Purpose... To actively manage the budget and finances of Club-V Max To ensure accurate administration and reporting in the Club-V Max, using the Mntwana Box To achieve excellent monthly Assessment and Brand Standard scores, submitted on ...
15 days ago