Where

Desktop Support Specialist

Adapt IT
Johannesburg Full-day Full-time

Description:

Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.

Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.

Primary Responsibilities for the Role

  • Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
  • Ensure desktop computers interconnect seamlessly with diverse systems.
  • Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Recommend and implement upgrades on systems to ensure longevity.
  • Assess functional needs to determine system purchase specifications.
  • Identify and repair hardware and network connectivity issues.
  • Establish VPN access for all remote users.
  • Assist in technical upgrading and maintaining of entire desktop systems.
  • Support in testing and deployment of new applications and systems.

    Minimum Qualification and Experience Requirements

    • Grade 12/ Matric Certificate
    • CompTIA A+ or equivalent
    • CompTIA N+ or equivalent
    • ITIL Foundation
    • MCP or equivalent
    • MCSE, MCSA Windows 10, MCSA 365 or equivalent
    • 2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop support technician.

      In accordance with Adapt IT’s Employment Equity plans and goals, preference will be given to suitable applicants from the designated groups as defined by the Employment Equity Act of 55 of 1998 and subsequent amendments thereto.


      Additional Info:
      2 to 4 years

      Salary: RNegotiable

      Job Reference #: 3452471609

14 Jul 2022;   from: gumtree.co.za

Similar jobs

  • Unique Personnel (PTY) Ltd
  • Johannesburg
Description: We are seeking a skilled and experienced Desktop Support Engineer to join our team. The ideal candidate will have 3-5Years of experience providing desktop support on Microsoft desktops, Ms 365 and Ms Azure, along with basic network support ...
17 days ago
  • Executive Placements
  • Johannesburg
Description: Why Join Us? Work with a globally recognized company in a hybrid setup Competitive salary package (R 220 to R 320 per hour, all-inclusive) Engage in exciting IT infrastructure operations Gain exposure to cutting-edge technologies and cloud- ...
11 days ago
  • P3M Projects
  • Johannesburg
Description: IST Desktop Support position has become available with our client based in Sandton, Johannesburg they have 2 post available 1 in Durban and another in Gauteng. Responsible for answering IT requests via phone, email or instant message and ...
3 years ago
  • Executive Placements
  • Johannesburg
Description: My client is seeking a Support Specialist to join their team, lending first line support and guidance to their clients (freight forwarding and Customs clearing agents) The ideal candidates need to have proven prior multimodal (air & sea) ...
24 days ago