Where

Inbound Sales Advisor

Customer Experience People
Durban Full-day Full-time

Description:

CXP are looking for exceptional individuals who are highly skilled in sales with the ability to provide world class customer service, to join our team in insurance who service UK clientele.

Requirements:

Covid19 Vaccination Certificate Original ID Document Tax Number Bank Account registered in own name National Senior Certificate Completed tertiary qualification/ studying towards a qualification *Preferred Clear Credit and Criminal record Computer literate 2 years’ experience in Outbound Sales or Cold Calling Environment Ability to upsell & cross sell international products/ services Proven experience in the insurance/ financial space Proven track record of high performance Excellent command and use of English, both written and Verbal Attention to detail Strong analytical and numeric skills Able to navigate through various systems at once Good attendance and performance record Reliable transport to Umhlanga

Duties Include:

Upselling and cross selling products via telephone. Handling customer enquiries via email and telephonically. Proactively identify issues and problems before they arise. Assist with escalated calls and complaints in line with procedures. Providing world class customer service to international clients. Working with various parts of the business to resolve issues.

Working Hours

Monday to Sunday on a shift rotation (the rotation can be confirmed if successful to next stages but is subject to change from the client).

Full Time (45 hours per week, 40 operating hours) Shift times will fall between 9am to 9pm with the opportunity for over-time.

*Shortlisted candidates will be required to complete a game based assessment as part of our recruitment process. This process will require you to download an application onto your chosen device. The game requires stable internet connection throughout the duration being played.

Successful Candidates should be prepared to commence work 24/01/2022.


Additional Info:
1 to 3 years

Salary: RR6500

Job Reference #: 2305562475

06 Jan 2022;   from: gumtree.co.za

Similar jobs

  • IG Recruitment
  • Durban
Description: Get paid your worth and embrace your passion for Sales with Ignition Group! We’re looking for experienced Sales Experts that want to get in on The Sweetest Deal around. If you’re ready for a BIG career move, send a WhatsApp to Avo on ...
a year ago
  • Customer Experience People
  • Durban
Description: CXP are looking for dynamic and driven leaders to join our team and to drive superior customer service performance to CXP's clients and their customers, by achieving outstanding levels of quality and operational efficiency. Mission Drive ...
3 years ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... or a NQF 4 Equivalent Outbound/ Inbound sales experience (local / international) Minimum ... of our Customer Support Advisors, you will receive extensive ... of our Customer Support Advisors, you will receive ... of our Customer Support Advisors, you will receive ...
3 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... or a NQF 4 Equivalent Outbound/ Inbound sales experience (local / international) Minimum ... of our Customer Support Advisors, you will receive extensive ... of our Customer Support Advisors, you will receive ... of our Customer Support Advisors, you will receive ...
7 days ago