Description:
The Human Resources Operations Manager is responsible for all operational human resources related activities. This includes, but is not limited to, Employee Relations issues and resolution, serving as the subject matter expert in key HR tools, systems and processes, overseeing the execution and delivery of HR transactions, and providing value added analysis and reporting. This position will ensure that all required transactions take place to provide a seamless operation of the businesses as well as develop innovative programs, improve existing processes as required and growing a positive corporate culture in line with the company’s objectives.
Provide professional recruitment support, including:
Recruiting policies and processes. Partner with Managers and recruiters to ensure compliance with all employment laws and regulations. Pre-employment process and new-hire processing and orientation process. Act as a lead for reporting employment metrics, including open and filled jobs and recruiting forecast. Support the various managers with analysis and reporting related to recruitment. Drive cost-effective recruiting strategies to fill job openings with a focus on diversity and business needs. Develop and maintain a network of recruitment contacts to help identify and source qualified candidates. Establish, cultivate and maintain ongoing strong working relationships with the various Managers in order to understand the business unit, its recruitment needs and to create a partnership that ensures a seamless hiring process.Management and maintenance of HR policies and procedures:
Together with the CEO and CFO manage HR policy/procedure document maintenance and publication. Keep up to date with labour law legislation and impact to policies. IR/ER (disciplinary action, grievance/ arbitration) in liaison with various Managers and outsourced Labor Law advisors Interpret policy to provide direction and counsel to the most senior members of the management team as well as non-management staff. Ensure managers and employees are educated on policies. Track all escalated issues and follow-up with relevant or other third parties following issues through to resolution while maintaining effective communication with all affected stakeholders. Ensure that all property is returned, exit interview conducted, security access is cancelled and other general closure tasks are accomplished before the employee’s last working day. Manage and ensure a seamless exit processTraining and development:
Identify appropriate training vendors, ensuring compliance with legislation. Manage process administration and communication with the identified employees. Assist various Managers with coordinating team building sessions. Manage annual BBBEE accreditation