Where

VJ 14995 - Client Success Manager (SaaS) – Gauteng

Job Placements
Johannesburg Full-day Full-time

Description:

Employer Description Our client is a software solutions company
Job Description

You will be responsible for the following:

  • Act as the primary point of contact for assigned clients, building strong and lasting relationships.
  • Oversee the onboarding process for new clients, ensuring a smooth and efficient transition.
  • Proactively identify and address potential challenges that may impact client satisfaction or retention.
  • Provide training and resources to clients.
  • Client Advocacy & Feedback.
  • Track client success metrics, usage data, and KPIs to assess the value clients derive from the platform.
  • Renewals & Upselling.
    Qualifications
    • Qualification Business, Marketing, or a related field.
      Skills
      • Ability to build trust and maintain strong, collaborative relationships with clien
14 Mar 2025;   from: gumtree.co.za

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