Where

Inbound Lead Customer Consultant

Time Personnel
Cape Town Full-day Full-time

Description:

Are you a professional individual who has experience dealing with high-end clients enquiries?Join this dynamic Sales Team based at their Head Office in Newlands. The position involves qualifying and answering enquiries with your main purpose being to set up appointments for clients to meet a relevant Consultant.Training provided and this is a fun, social, yet hardworking interactive company to join! REQUIREMENTS
  • Matric
  • Fully bilingual in English and Afrikaans
  • 1-3 years of experience in sales, lead generation, or customer engagement
  • Strong verbal and written communication skills
  • Confident, persuasive, and comfortable making outbound calls
  • Ability to ask the right questions to qualify leads effectively
  • Experience using a CRM system (preferred)
  • Self-motivated with a proactive and results-driven mindset

DUTIES
  • Lead Screening & Qualification
  • Contact new inbound and outbound leads to assess interest and suitability
  • Ask key questions to determine if leads fit our client profile
  • Log lead information accurately in the CRM system
  • Appointment Setting & Follow-Ups
  • Secure qualified meetings for the Sales team
  • Follow up with warm leads and nurture relationships over time
  • Ensure smooth handover of leads to the appropriate sales representative
  • CRM & Lead Tracking
  • Maintain detailed records of lead interactions
  • Provide feedback to sales and marketing on lead quality and trends
  • Identify potential improvements in the outreach process

Salary: R negotiable dependent on experience

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Requirements:

  • Matric
  • Fully bilingual in English and Afrikaans
  • 1-3 years of experience in sales, lead generation, or customer engagement
  • Strong verbal and written communication skills
  • Confident, persuasive, and comfortable making outbound calls
  • Ability to ask the right questions to qualify leads effectively
  • Experience using a CRM system (preferred)
  • Self-motivated with a proactive and results-driven mindset
  • Lead Screening & Qualification
  • Contact new inbound and outbound leads to assess interest and suitability
  • Ask key questions to determine if leads fit our client profile
  • Log lead information accurately in the CRM system
  • Appointment Setting & Follow-Ups
  • Secure qualified meetings for the Sales team
  • Follow up with warm leads and nurture relationships over time
  • Ensure smooth handover of leads to the appropriate sales representative
  • CRM & Lead Tracking
  • Maintain detailed records of lead interactions
  • Provide feedback to sales and marketing on lead quality and trends
  • Identify potential improvements in the outreach process
14 Mar 2025;   from: careers24.com

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