Description:
- Regional Manager to oversee operations within our warehousing, cleaning, and security divisions.
- The successful candidate will have a strong background in managing large teams and coordinating services across multiple sites.
- You will be responsible for ensuring that all operational processes run smoothly, focusing on customer satisfaction, performance, and profitability.
- This role is ideal for someone with previous experience in a key accounts or similar management role in warehousing, cleaning, or security. Key Responsibilities: Leadership and Team Management:
- Lead and manage a team of site managers and staff in warehousing, cleaning, and security functions.
- Provide coaching and support to ensure high performance, employee development, and a positive work culture.
Operational Oversight:
- Oversee day-to-day operations of multiple facilities across the region, ensuring all tasks are completed on time and according to contract specifications.
- Ensure the smooth running of warehouse activities, cleaning schedules, and security protocols.
Client Relations:
- Serve as the primary point of contact for key accounts, building and maintaining strong relationships with clients.
- Ensure that customer requirements are met and exceeded. Handle customer feedback and resolve any issues efficiently.
Health and Safety Compliance:
- Ensure that all operations adhere to health and safety regulations, providing a safe environment for all employees and clients.
- Regularly conduct audits to ensure compliance.
Budget and Cost Management:
- Oversee regional budgets, manage operational costs, and maximize profitability.
- Ensure that resources are used efficiently and within budgetary constraints.
Strategic Planning and Reporting:
- Develop and implement strategic plans to improve operational performance.
- Prepare regular reports on performance metrics, including KPIs, and present them to senior management.
Quality Control:
- Ensure that cleaning and security standards are maintained across all sites.
- Conduct regular site inspections and audits to monitor service quality.
Problem-Solving:
- Address operational challenges quickly and effectively, providing solutions that minimize downtime or service disruption.
Requirements:
- Bachelor's Degree
- Proven experience as a Regional Manager, Key Accounts Manager, or similar senior operational role.
- Strong background in warehousing, cleaning services, and/or security management (preferably across multiple sites).
- Expe
- Address operational challenges quickly and effectively, providing solutions that minimize downtime or service disruption.
13 Mar 2025;
from:
gumtree.co.za