Description:
General Manager (Boutique Hotel) (JB5192)
Polokwane, Limpopo
R30 000 to R35 000 a month CTC
Benefits: Accommodation
Permanent
A distinguished boutique hotel and conference centre is looking for an experienced General Manager to oversee all aspects of operations, guest experiences, and event management. This luxury property offers premium accommodation, fine dining, and versatile event spaces, catering to conferences, weddings, and special gatherings. The ideal candidate will be a dynamic leader with a strong background in hospitality, exceptional organizational skills, and a passion for delivering top-tier service
Minimum Requirements:
Bachelor's degree / Diploma in Hospitality Management or a related field
Minimum 10 years’ experience in hotel management
Proven experience in managing boutique hotels and conference facilities
Strong financial acumen, including budgeting and financial reporting
Excellent leadership and team management skills
Exceptional communication and interpersonal abilities
Proficiency in hotel management software and MS Office Suite
Demonstrated ability to develop and implement sales and marketing strategies
Thorough understanding of health and safety regulations
Flexibility to work various shifts, including evenings, weekends, and holidays
Duties and Responsibilities:
Oversee daily hotel operations, ensuring exceptional guest experiences and service quality
Develop and implement operational policies and procedures to enhance efficiency
Lead, mentor, and manage all hotel staff, fostering a positive and productive work environment
Prepare and manage budgets, monitor financial performance, and implement cost-control measures
Develop and execute sales and marketing plans to drive revenue and increase occupancy rates
Ensure compliance with health, safety, and licensing regulations
Maintain the property, including guest rooms, public areas, and event spaces, to the highest standards
Coordinate with the events team to plan and execute conferences, weddings, and other functions
Address and resolve guest complaints and concerns promptly
Analyze guest feedback and implement improvements to enhance the guest experience
Establish and maintain relationships with vendors, suppliers, and local community organizations
Monitor industry trends and competitor activities to identify opportunities for improvement
Report directly to the owners or board of directors on operational and financial matters
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
Requirements:
Bachelor's degree / Diploma in Hospitality Management or a related field
Minimum 10 years’ experience in hotel management
Proven experience in managing boutique hotels and conference facilities
Strong financial acumen, including budgeting and financial reporting
Excellent leadership and team management skills
Exceptional communication and interpersonal abilities
Proficiency in hotel management software and MS Office Suite
Demonstrated ability to develop and implement sales and marketing strategies
Thorough understanding of health and safety regulations
Flexibility to work various shifts, including evenings, weekends, and holidays