Where

Client Liaison Officer

Stratogo
Durban Full-day Full-time

Description:

Desired Experience & Qualification

  • Gr 12/ Matric
  • Proficient computer literacy on MS Work, MS Excel, MS Outlook, MS Power Point, design software and company related software systems
  • Marketing Diploma/ business administration diploma on NQF level #5 or equivalent in a Sales/ Service related industry preferable
  • Experience within a customer/ service-related industry including tenders, service level agreements, service contracts, designing marketing material, coordination and distribution or marketing material in a managerial role.

    Duties & Responsibilities

    • Comprehensive understanding of the laundry/ production process
    • Comprehensive understanding of services/ products that the company delivers
    • Comprehensive understanding of the supply and demand chain
    • Basic understanding of tender and proposal processes
    • Basic understanding of legal implications and requirements regarding service level agreements and service contracts
    • Comprehensive understanding of marketing strategies, marketing media, targeted marketing and marketing processes
    • Basic understanding of documentary requirements during submission of proposals and tenders
    • Ability to communicate, both verbally and written, clearly and accurately in English
    • Ability to produce clear and concise written correspondence in the form of letters and emails
    • Ability to call on clients/ customers, build sound relationships and resolve customer queries and complaints efficiently and effectively
    • Ability to successfully market all existing and new services to existing, new and potential clients/ customers
    • Ability to design (where applicable), implement and maintain stock and stock control systems
    • Ability to coordinate and oversee any new installations or amendments to existing installations at clients/ customers
    • Must have own transport to visit clients, make deliveries to clients/ customers, pick up deliveries from clients/ customers
    • Ability to correctly complete credit/ vendor applications and do invoice reconciliations when required to resolve client/ customer complaints
    • Must have a valid driver's license
    • All other related duties




      Additional Info:
      3 to 5 years

      Salary: RR11999 to R12000

      Job Reference #: 3139038554

11 May 2022;   from: gumtree.co.za

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