Description:
Role: Debt Collecting (UK Utilities)
Please apply to - melanie@abcworldwide.com
Assist clients telephonically with utility bills and outstanding debt. Advise and set payment plans and various packages that suit their needs. Promoting the sale of various types of utility services. Dealing with conflict resolution and providing service delivery.
Brief Job Description
Call handling, customer support and service delivery Collections – great negotiating skills Excellent communication skills both verbally and written Computer literacy – update systems accurately with relevant information Client resolution skills – able to resolve client queries timeouslyCompetencies & Skills
Grade 12 Minimum of 6 months experience as a debt collections/customer service agent/ sales experience Must be available to work rotational shifts, weekends, and public holidays in line with client requirements Clear Credit and criminal record check
Remuneration
Basic Salary, Medical aid contribution, contribution towards Provident Fund Incentives based on performance
Additional Info:
1 to 2 years
Salary: RR6500
Job Reference #: 2488731324
03 Oct 2022;
from:
gumtree.co.za