Description:
Lodge Manager – 5-Star Game Lodge in ZululandA renowned 5-star game lodge in Zululand is seeking an experienced and dynamic Lodge Manager to oversee the daily operations and ensure an exceptional guest experience. This is an exciting opportunity for a hospitality professional who thrives in a luxury safari environment, has strong leadership skills, and is passionate about delivering world-class service in a remote setting.About the Role:The Lodge Manager will be responsible for the overall management of the lodge, ensuring seamless operations and outstanding guest satisfaction. The ideal candidate will be a hands-on leader with a keen eye for detail, the ability to manage diverse teams, and a strong understanding of high-end lodge operations in Zululand’s unique wildlife setting.Key Responsibilities:
- Oversee daily lodge operations , ensuring all departments run efficiently.
- Lead, train, and motivate staff to deliver exceptional guest experiences .
- Ensure all guest accommodations, public areas, and facilities are maintained to 5-star standards .
- Manage guest relations, handling requests, special arrangements, and any concerns professionally.
- Monitor and manage financial performance , including budgeting, cost control, and revenue optimization.
- Work closely with the Executive Chef and Food & Beverage team to maintain outstanding dining experiences.
- Ensure all lodge activities, safaris, and excursions are well-coordinated and exceed guest expectations.
- Maintain strong relationships with conservation teams, local communities, and suppliers.
- Uphold health, safety, and sustainability standards in all lodge operations.
Requirements:
- Proven experience as a Lodge Manager in a 5-star game lodge .
- Strong leadership and team management skills.
- Excellent knowledge of luxury lodge operations, guest services, and hospitality standards .
- Ability to thrive in a remote, wildlife-focused environment .
- Financial acumen with experience in budgeting, reporting, and cost control.
- Strong problem-solving skills and the ability to remain calm under pressure.
- A passion for wildlife, conservation, and authentic safari experiences.
- Zulu language skills would be an advantage but are not required.
How to Apply:
If you are a dedicated hospitality professional looking to lead in a luxury game lodge in Zululand, we would love to hear from you.ð© Send your CV to info@brightplacements.co.za .
Requirements:
- Oversee daily lodge operations , ensuring all departments run efficiently.
- Lead, train, and motivate staff to deliver exceptional guest experiences .
- Ensure all guest accommodations, public areas, and facilities are maintained to 5-star standards .
- Manage guest relations, handling requests, special arrangements, and any concerns professionally.
- Monitor and manage financial performance , including budgeting, cost control, and revenue optimization.
- Work closely with the Executive Chef and Food & Beverage team to maintain outstanding dining experiences.
- Ensure all lodge activities, safaris, and excursions are well-coordinated and exceed guest expectations.
- Maintain strong relationships with conservation teams, local communities, and suppliers.
- Uphold health, safety, and sustainability standards in all lodge operations.
- Proven experience as a Lodge Manager in a 5-star game lodge .
- Strong leadership and team management skills.
- Excellent knowledge of luxury lodge operations, guest services, and hospitality standards .
- Ability to thrive in a remote, wildlife-focused environment .
- Financial acumen with experience in budgeting, reporting, and cost control.
- Strong problem-solving skills and the ability to remain calm under pressure.
- A passion for wildlife, conservation, and authentic safari experiences.
- Zulu language skills would be an advantage but are not required.
12 Mar 2025;
from:
careers24.com