Where

Business Relationship Manager

Agrimark Operations Limited
Cape Town Full-day Full-time

Description:

Join the dynamic team at Agrimark Operations Ltd, a growth-focused business and subsidiary of KAL Group Ltd, which is proudly listed on the Johannesburg Stock Exchange (JSE). Spanning over 100 locations across South Africa and a growing ecommerce presence, Agrimark Operations Ltd with its retail branches and specialist brands offer high-quality farming supplies, solutions, and a broad range of retail products to a diverse customer base that share the same love of the land, sense of community, and can-do attitude.

We have an exciting opportunity in our Agri Services & Relations Business Division and we’re seeking talented and passionate individuals to join our dynamic team. The role will serve primarily (but not limited to) the Ceres / Worcester (Breede River Valley) and Elgin area. (The position can reside in any of the servicing areas or surrounds.) Job Specification

Reporting into the Divisional Executive Services & Relations, the incumbent would be responsible for Relationship Management with our key agricultural customers, making sure that customers are served according to the Company's practices and standards. Minimum Requirements
  • BSc (Agricultural Economics) or related field
  • 4 years’ experience in the agri-business industry, specifically within the packaging material environment
  • Strong customer service orientation with effective communication and interpersonal skills
  • Excellent sales management aptitude including advanced negotiation skills
Key performance indicators

The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.

Growth
  • Develop and implement strategies to build strong business relationships with existing and new customers
  • Initiate Agri solutions for customers leading to increased Agri sales in line with sales target within the River System
Optimisation
  • Promote and sell our company’s product offering and other related services to customers
  • Compliance with internal company policies, procedures, processes, and external regulations
Leveraging Culture & Diversity
  • Ensure customers receive excellent service and support
  • Provide feedback to management on customer needs, market trends and competitor activities
Digital Transformation
  • Identify and collect data from internal & external sources to support customer relationship management
  • Using data for B2B interaction leading to business growth
Key leadership attributes

The incumbent would need to have t h e ability to progress and add continuous incremental value – having impact!
  • Dealing with complexity
  • Sound pragmatic judgement
  • Self - awareness
  • Achievement orientation

As part of the KAL Group Ltd – a diversified JSE-listed retail group that operates in agricultural retail, fuel & convenience, and manufacturing markets – you will join a group of companies with more than 270 operating units across South Africa and Namibia.

You will have an opportunity to grow your career and thrive in an accelerating performance environment that values resilience and customer service, and embraces communication, alignment, and relationships. We are committed to providing our employees with opportunities within the KAL Group Ltd to take on new challenges.

If this excites you, learn more about Agrimark Operations Ltd and KAL Group Ltd here: www.kalgroup.co.za/careers/life-at-kal-group.

Candidates who are not contacted within 14 working days of the closing date can accept that their application was unsuccessful. Agrimark Operations Ltd applies the principles of equal employment in line with our company’s Employment Equity objectives. Please note that in order to consider your application or interest, KAL Group Ltd will have to process your personal information and that such processing will be subject to the KAL Group HR Processing notice which can be accessed by viewing it on the KAL Group Ltd website under the following hyperlink: https://www.kalgroup.co.za/legal/

Requirements:

  • BSc (Agricultural Economics) or related field
  • 4 years’ experience in the agri-business industry, specifically within the packaging material environment
  • Strong customer service orientation with effective communication and interpersonal skills
  • Excellent sales management aptitude including advanced negotiation skills
  • Develop and implement strategies to build strong business relationships with existing and new customers
  • Initiate Agri solutions for customers leading to increased Agri sales in line with sales target within the River System
  • Promote and sell our company’s product offering and other related services to customers
  • Compliance with internal company policies, procedures, processes, and external regulations
  • Ensure customers receive excellent service and support
  • Provide feedback to management on customer needs, market trends and competitor activities
  • Identify and collect data from internal & external sources to support customer relationship management
  • Using data for B2B interaction leading to business growth
  • Dealing with complexity
  • Sound pragmatic judgement
  • Self - awareness
  • Achievement orientation
11 Mar 2025;   from: careers24.com

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