Description:
Job Title: Non-Motor Call Centre Claims Administrator
Reporting to:Claims Manager
Seniority Level:Entry Level (up to 2 yrs exp)
Duties and Responsibilities:After Hour call assistance
Validation of claims in line with Company guidelines and Standard Operating Procedures
Appointment of necessary providers
Follow ups & Feedback as per the Service level agreement
Managing open / outstanding claims
Authorisations / settlement of claims
Rejection of claims
Processing of payments
Assisting clients and brokers over the phone / email with claims and queries
Complaints Handling and resolution
Liaising with Service Providers
Liaising with Brokers and clients
Required Qualifications:Certificates/Certification:
RE 5, FETC In Short Term Insurance NQF 4
Skills:At least 1 years work experience within an office administrative capacity where customer service forms an
intrinsic part of the role
Work experience within a licensed insurer highly advantageous
Effective time management skills required: the ability to function and perform well in a fast-paced
environment
Effective administrative skills required
Effective Communication and interpersonal skills
Strong organisation skills
Solutions oriented
High attention to detail
Proactive/ability to use own Initiative
If you meet the above requirements and are ready for a new challenge, we would love to hear from you. Apply now!
10 Mar 2025;
from:
gumtree.co.za