Description:
Our client in the Northern Suburbs is looking for a Client Services Administrator to join their team. This role requires someone that pays attention to detail and is customer focused. Responsibilities:- Resolving customer queries and requests from incoming calls and email correspondence
- Email and fax the accounts to the clients.
- General ad-hoc tasks
- Assist in creating and implementing client-focused strategies to improve service delivery.
- Report writing and data analysis.
- At least 2 years relevant experience.
- Fully bilingual (Afrikaans and English)
- Excellent client service skills.
- Driverâs License.
- Willing to work overtime if required and be on standby during off hours or on weekends to assist the clients.
- Deadline driven.
- Good verbal and written skills.
- Computer literate.
- The ability to work under pressure.
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Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
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Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
Requirements:
- Resolving customer queries and requests from incoming calls and email correspondence
- Email and fax the accounts to the clients.
- General ad-hoc tasks
- Assist in creating and implementing client-focused strategies to improve service delivery.
- Report writing and data analysis.
- At least 2 years relevant experience.
- Fully bilingual (Afrikaans and English)
- Excellent client service skills.
- Driverâs License.
- Willing to work overtime if required and be on standby during off hours or on weekends to assist the clients.
- Deadline driven.
- Good verbal and written skills.
- Computer literate.
- The ability to work under pressure.
07 Mar 2025;
from:
careers24.com