Description:
Debtors Clerk Cradock
9 hrs p/day TBC p/monthPermanent - Full-timeWork schedule: As NeededStart date: ASAPJob description
This is a summary of what the job involves to help you decide if you are a good fit.
The role supports the Branch in managing customer accounts to ensure a high level of customer satisfaction within the company’s credit policy, rules, and procedures. The Debtors clerk role requires the incumbent to receive, verify, safeguard, and record all cash received from customers and issue receipts of transactions. They are required to resolve all queries and manage the processing and reconciliation of customer accounts. Ideal candidates would have Debtors experience in following-up on outstanding payments and liaising with other branches when necessary, regarding OBO customers.
You may be required to assist with duties outside of your core role to support the business in driving sales and managing the debtor’s book. This could range from assisting in displays/promotions, maintaining general housekeeping to supporting with other store related activities.
What you'll do
This is a list of tasks that you will be responsible for doing on your days at work.
- Receipt of Sales
- Petty Cash
- Refunds
- Working with people
- Customer Service
- Compliance
- Receive, verify, safeguard, and record all cash received from customers and issue receipts of transactions, immediately and according to company policy and procedures.
- Obtain bank clearances for cheques more than R500 (in the case of cash sales only)
- Manage RD cheques according to company policy.
- Ensure that amounts tendered by customer balances to computer generated receipt.
- Secure all takings in security drawer immediately after receipting has taken place. Secure all takings in the SAFE or drop safe after a quick bank or cashing up at the end of each trading day.
- Complete all administrative documents in terms of company policy and procedure as laid down in manuals and Standing Instructions.
- Manage all OBO transactions and ensure that all relevant data is captured in terms of company policy and procedure.
- Capture the manual receipts used by outside Collectors as per company policy and procedures.
- Report all cancelled receipts to the Branch Manager.
- Manage and understand all administrative procedures and should changes occur, become familiar with them and for immediate implementation.
- Ensure that necessary documentation is maintained for the control of petty cash daily.
- Maintain administrative procedures in terms of company policy and procedure.
- Credit application and review
- Obtain and verify all personal information from customers as per company requirements.
- Explain HP Agreement to the customers in order to avoid any misunderstandings, submit all transactions to the Transact Dept., and infor