Description:
Our client is looking for a highly motivated and detail-oriented Assistant Housekeeping Manager to join their team at their luxurious 5-star game lodge. As the Assistant Housekeeping Manager, you will support the Housekeeping Manager in overseeing the cleanliness and maintenance of the lodge, ensuring a world-class guest experience. You will lead and manage a team of housekeepers, ensure all areas are pristine and well-maintained, and maintain the highest standards of service and hygiene.
Key Responsibilities:
- Assist the Housekeeping Manager in daily operations, including supervising the housekeeping team and ensuring efficient cleaning schedules.
- Maintain high standards of cleanliness, sanitation, and organization throughout the lodge, including guest rooms, public areas, and back-of-house spaces.
- Train, coach, and support housekeeping staff to ensure excellent service delivery.
- Inspect guest rooms and public areas to ensure they meet the lodge’s high cleanliness standards.
- Monitor stock levels of cleaning supplies and amenities, ordering as necessary.
- Ensure compliance with health and safety regulations and lodge procedures.
- Handle guest complaints and concerns promptly and professionally to ensure satisfaction.
Requirements:
- Assist the Housekeeping Manager in daily operations, including supervising the housekeeping team and ensuring efficient cleaning schedules.
- Maintain high standards of cleanliness, sanitation, and organization throughout the lodge, including guest rooms, public areas, and back-of-house spaces.
- Train, coach, and support housekeeping staff to ensure excellent service delivery.
- Inspect guest rooms and public areas to ensure they meet the lodge’s high cleanliness standards.
- Monitor stock levels of cleaning supplies and amenities, ordering as necessary.
- Ensure compliance with health and safety regulations and lodge procedures.
- Handle guest complaints and concerns promptly and professionally to ensure satisfaction.
- 2-3 years previous experience in an assistant housekeeping manager role, within a luxury hotel or game lodge environment.
- Strong leadership and team management skills.
- Excellent attention to detail and organizational skills.
- Knowledge of cleaning standards and hospitality industry hygiene regulations.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Strong communication and interpersonal skills.
- Flexibility to work weekends and holidays as required.
- A passion for delivering exceptional guest experiences.
- Previous experience in a supervisory or assistant management position is preferred.
Requirements:
- 2-3 years previous experience in an assistant housekeeping manager role, within a luxury hotel or game lodge environment.
- Strong leadership and team management skills.
- Excellent attention to detail and organizational skills.
- Knowledge of cleaning standards and hospitality industry hygiene regulations.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Strong communication and interpersonal skills.
- Flexibility to work weekends and holidays as required.
- A passion for delivering exceptional guest experiences.
- Previous experience in a supervisory or assistant management position is preferred.
06 Mar 2025;
from:
careers24.com