Description:
INTERNAL SALES CLERK / EAST LONDON
Qualifications:
Matric
Marketing or Sales Management qualification an advantage
Job Requirements:
2 Years experience in sales preferably within the corrugated industry
Computer literacy (MS Word, Excel, Abaca and QlikView systems)
Must be energetic, hardworking and able to perform under pressure
Must be proactive, responsible and reliable
Must have a flair for numbers
Must be market orientated
Good communication skills at all levels
Must be able to work independently
Good administrative skills
Your key responsibilities will be:
Liaise with Sales Representatives on customer requirements
Manage stock orders
Servicing calls and building a rapport with customers telephonically (Act as a backup for Sales Reps)
Processing of orders via the sales system, capturing manual orders and email confirmations back to the relevant customers
Provide quotes to customers
Check the available date for booking orders and ensure to keep the lead time
Sending out delivery schedules to customers daily, issue early warning of delay, including forward loads
Managing daily delivery schedules on orders placed to ensure OTIF
Send emails if jobs need to be pre-loaded or delivered after hours to despatch
Communicate daily with despatch, production and planning; and assist where necessary
Managing slow-moving stock and participation in monthly stock counts
Ensuring that all customer complaints, credits and returns reach a successful conclusion promptly
Maintain all items on system, ensure correctness and update with the relevant information
Purchase orders (process and follow up)
Cash sales
Salary – market related depending on experience
Application Process: