Description:
Purpose:The Sales Administrator will process sales orders, manage customer interactions, and coordinate with the sales and operations teams to ensure efficient order fulfilment. Key Responsibilities:Sales Support & Customer Service:
- Process and manage customer orders, from quotes to invoicing.
- Communicate with sales, customers, and the supply chain to ensure timely order fulfilment.
- Handle customer inquiries, including order status, stock availability, and delivery timelines.
- Identify and manage backorders, updating customers and sales teams accordingly.
- Process Free On Loan (FOL) orders and ensure agreements are in place.
- Maintain records of manual delivery notes and ensure accurate documentation.
- Manage order-related documentation and ensure efficient record-keeping.
- Assist with stocktaking when required.
- Ensure correct procedures for issuing and returning FOL equipment.
Requirements:
Experience & Qualifications:
- Minimum 2 years’ experience in a sales admin or warehouse-related role.
- Experience in the chemical industry is advantageous.
- Matric (Grade 12) – Maths is beneficial.
- Strong communication skills (written & verbal in English).
- Professional, confident, and able to work under pressure.
- Organized, detail-oriented, and able to multitask.
- Self-motivated, reliable, and a team player.
- Customer-focused with a problem-solving mindset.
- Proficient in Microsoft Office (Excel, Word, Outlook, MS Teams).
- Experience with Syspro is beneficial.
Requirements:
- Process and manage customer orders, from quotes to invoicing.
- Communicate with sales, customers, and the supply chain to ensure timely order fulfilment.
- Handle customer inquiries, including order status, stock availability, and delivery timelines.
- Identify and manage backorders, updating customers and sales teams accordingly.
- Process Free On Loan (FOL) orders and ensure agreements are in place.
- Maintain records of manual delivery notes and ensure accurate documentation.
- Manage order-related documentation and ensure efficient record-keeping.
- Assist with stocktaking when required.
- Ensure correct procedures for issuing and returning FOL equipment.
- Minimum 2 years’ experience in a sales admin or warehouse-related role.
- Experience in the chemical industry is advantageous.
- Matric (Grade 12) – Maths is beneficial.
- Strong communication skills (written & verbal in English).
- Professional, confident, and able to work under pressure.
- Organized, detail-oriented, and able to multitask.
- Self-motivated, reliable, and a team player.
- Customer-focused with a problem-solving mindset.
- Proficient in Microsoft Office (Excel, Word, Outlook, MS Teams).
- Experience with Syspro is beneficial.
06 Mar 2025;
from:
careers24.com