Property Portfolio Manager

Description:

Job Summary:
The Property Portfolio Manager is responsible for the overall management, administration, and financial oversight of residential and commercial properties governed under the Sectional Titles Act and Companies Act. The role requires liaising with trustees, members, and residents to ensure efficient property management, financial sustainability, and compliance with industry regulations. The successful candidate must develop strategies to grow the portfolio while fostering strong relationships with stakeholders.
Key Responsibilities:
Financial Management:
Monitor and limit arrears by ensuring timely collection of levies. o Manage and control budgets, ensuring expenditure aligns with allocated funds.
Oversee financial reporting and liaise with accounting teams for accurate financial records.
Ensure compliance with financial regulations and company policies.
Property Maintenance & Operations:
Liaise with trustees, owners, and residents to ensure repairs and maintenance are completed efficiently and cost-effectively.
Obtain and evaluate quotes from service providers and approve jobs.
Authorize invoices and ensure payments are processed on time.
Conduct site inspections to ensure properties are maintained to acceptable standards.
Client & Stakeholder Relations:
Maintain strong relationships with trustees, residents, and service providers.
Address concerns and complaints professionally and promptly.
Provide trustees and owners with regular updates regarding scheme-related issues.
Attend meetings, including trustee meetings and Annual General Meetings (AGMs), both during and after office hours.
Compliance & Governance:
Ensure adherence to the Sectional Titles Act, Companies Act, and other relevant legislation.
Implement ethical standards and industry best practices.
Ensure proper governance and record-keeping of meetings and resolutions.
Portfolio Growth & Business Development:
Identify and implement strategies to grow the managed portfolio.
Build and strengthen relationships with new and existing clients.
Promote the company’s services within the property management sector.

Requirements:

Qualifications & Experience:
Minimum of 3 years’ experience in Sectional Title and HOA property management.
Experience with accounting and financial management (3 years preferred).
Proficiency in WeConnectU is advantageous.
Strong working knowledge of Microsoft Word and Excel.
NQF Level 4 qualification is advantageous.
Accounting qualifications are beneficial but not required.
Required Skills & Competencies:
Strong verbal and written communication skills.
Excellent interpersonal and conflict resolution skills.
Ability to multitask and manage multiple schemes efficiently.
High attention to detail and strong organizational skills.
Strong problem-solving and decision-making abilities.
Ability to work under pressure and meet deadlines
Business acumen with a focus on portfolio growth and revenue generation.
Professional appearance and demeanor.
Work Conditions:
Office-based with site visits as required.
Evening and after-hours meetings required as per trustee and AGM schedules.
Fast-paced environment requiring adaptability and time management.
Working hours are 08h00 - 16h30 Monday to Friday, and Saturdays from 08h00 - 11h00, with meetings after hours.