Description:
Our client, a prestigious wine estate, is looking for a Restaurant Manager who will be responsible for the efficient operation and profitably of their Restaurant as well as In-Room Dining and the Pool Terrace at the Lodges & Spa. The Restaurant Manager will work closely with the Food & Beverage Manager + Head Chef to provide the ultimate guest experience.
Main responsibilities:
• Coordinate daily operations of full portfolio
• Deliver superior service and maximize guest satisfaction
• Engage efficiently and accurately to guests’ needs and complaints
• Work alongside Sommelier compiling the wine & beverage list and recommending wine to guests. Ensure wine lists in rooms are updated.
• Staff recruitment & effective management (including rosters + overtime).
• Responsible for stock purchasing, managing stock budget, and flow and working according to the budget
• Ensure compliance with sanitation and safety regulations.
Requirements:
- Staff Training: 2 to 3 years
- Restaurant Manager: 2 to 3 years
- Guest Relations: 2 to 3 years
Main requirements:
• Grade 12, preferably a tertiary qualification in Food Services Management/Hospitality
• 2-3 years previous Restaurant Manager experience in 5* or luxury establishments
• Wine certification course or similar experience alignment
• Previous Gourmet Guide and Eat Out aligned fine dining experience preferential
• Excellent interpersonal and communication skills, both written and verbal
• Comfortable in dealing with very distinguished clientele
• Excellent food and wine knowledge
• Excellent ability to pay attention to detail
• High stress tolerance and ability to work under pressure
• Excellent planning and organizing skills
• Reliable, flexible, adaptable & self-disciplined
• High standards of ethical conduct