Description:
Minimum Requirements:- Qualified Electrician or an Electrical Diploma via a recognised Technicon.
- 5 years in the field.
- Ability to roll-up sleeves and work with team members.
- Experience in the installation and maintenance of laundry dosing equipment
- Programming of laundry machines
- The installation of dish machine and chemical dosing units.
- Knowledge of the maintenance and repairs of industrial dish-machines.
- A keen eye for detail and desire to probe further into data.
- Valid drivers license and reliable transport Computer Literacy
- Intermediate knowledge in other MS Office packages (e.g. Word, Power Point etc.)
- Intermediate knowledge of virtual programmes (e.g. MS Teams, Zoom etc.)
Key Performance Areas:
- Business Development
- Maintain brand reputation and ethos of business in a professional manner.
- Call on an average of ten clients per day.
- Ensure weekly call report is completed and submitted to the Sales Manager.
- A client call planner must be completed and repeated in a 4-to-6-week cycle.
- To monitor sales and gross profit activities.
- Customer Relationship Management
- Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
- Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates etc.).
- Build a relationship with all key people within the client portfolio. (E.g. Buyer, General Manager, Chef, Contract or Area Manager, etc.).
- Always provide prompt service and assistance.
- Assist with deliveries to customers in unforeseen circumstances.
- Attend to customer needs concerning the best suited products and their efficient use.
- Carry out technical installations, programming, repairs and maintenance of electronic chemical dosing equipment on commercial laundry machines, commercial dishwasher, glass washers and crate washers.
- Installation of soap dispensers, chemical dosing systems and other Company related offerings for kitchen, laundry, food processing and housekeeping divisions.
- Demonstrate the companys consultative sales approach; leverage hands-on service to enhance our total value to the customer.
- Provide emergency service coverage after hours to appreciative customers.
- Build relationships by providing customers with innovative products, sales demos, regular service and ongoing training.
- Learn customers operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.
- Communication and Feedback
- Attend and participate in all sales meetings.
- Communicate on new opposition products,
04 Mar 2025;
from:
gumtree.co.za