Description:
Educational Requirements:
Matric certificate. Diploma in Business, Marketing, or a relevant field would be advantageous.Professional Experience:
Minimum 5 years of experience in key account management or a similar client-facing role Ability to develop and implement strategic account plans aligned with business goals. Strong verbal and written communication skills for effective client engagement and internal coordination. Proficiency in data analysis to evaluate performance and guide decision-making. Expertise in negotiating contracts, pricing, and terms with clients. Strong collaboration skills to work effectively with cross-functional teams. In-depth understanding of industry trends, market dynamics, and client needs.Roles and Responsibilities / Key Performance Areas
Establish and nurture strong relationships with key clients, ensuring their needs are met and satisfaction is maintained. Develop and implement strategic account plans that align with client objectives to drive long-term success. Collaborate with internal teams to deliver customized solutions and enhance client experience. Monitor account performance and market trends to identify growth opportunities and optimize strategies. Address client inquiries and resolve issues efficiently to maintain positive relationships. Negotiate contracts, pricing, and terms to achieve mutually beneficial agreements. Utilize data analysis to evaluate account performance, identify key trends, and guide strategic decisions. Provide regular reports on key account metrics, achievements, and challenges to internal stakeholders. Stay up to date with industry advancements, innovations, and market developments. Understand and assess hygiene audit criteria to ensure compliance and accurate evaluations. Verify and maintain Hygiene Files and Tank Manuals to ensure documentation is up to date and accurate.
04 Feb 2025;
from:
gumtree.co.za