Description:
To provide strong strategic, professional and managerial leadership for all aspects of health service operations at the relevant Hospital.
Implementing the operations strategy, monitoring and managing operational performance, and overseeing the delivery of effective facilities management at the Hospital.
Authority and accountability for the safe and effective delivery and performance of day-to-day clinical services and departments at the Hospital.
Assist with the development and implementation of the strategic operational plan of the Hospital
Support the Hospital in all its objectives and fully participate as a member of the management team, taking collective responsibility for the corporate governance of the Hospital.
Develop and maintain key working relationships with the CEO, CFO, as well as external relationships and networks with health service providers external to ensure an integrated and seamless patient experience for recipients of scheduled and unscheduled care at the Hospital.
Ensure that relevant management systems are in place, to anticipate and manage opportunities and problems in service delivery.
Ensure that clinical support services in the Hospital meet all needs and are fully fit for purpose at all times. Work effectively and co-operatively with current and new customers to establish and maintain good working relationships that are mutually beneficial.
Investigate specialist doctor openings at the hospital and source new specialist doctors as and when required.
Reviews and evaluates existing Hospital / nursing policies, procedures and work methods by means of periodic and special studies directs the installation of approved work methods and procedures to ensure achievement of objectives.
Consults and collaborates with physicians, clinical departments, service lines in establishing policies/standards/procedures and quality outcomes for patient care.
To demonstrate true leadership by setting and encouraging high standards of care and personal conduct from all staff at the Hospital.
In collaboration with the HR Department support and encourage Hospital staff in their personal development using appraisal and supervision, this will include setting objectives, appraising performance and identifying training and development needs.
Liaise with the HR Department about transformation and strategically lead through a culture of inclusivity.
Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
Develop a Hospital strategy for business growth, specific to new doctors and specialists.
Investigate the economic conditions surrounding business activity such as industry trends and competition, including but not limited to legislative and regulatory aspects in the Healthcare sector.
Identify marketing opportunities by identifying customer requirements; defining market, competitor's share and competitor's strengths and weaknesses; forecasting projected business and establishing targeted market share.
Understand brand strategies and develop and execute targeted initiatives to build brand loyalty and to showcase the clients proposition.
Apply a forecasting and operational budget preparation and management thereof.
Assess relative cost benefits of direct provision or purchase of services for the Hospital.
Understand and promote the role of sound financial management and its impact on organizational effectiveness.
Liaise with the HR Department about transformation and strategically lead through a culture of inclusivity
Requirements:
- Facilities Management
- Financial Management
- Patient Management
- Honesty And Integrity
- Well-Spoken And Respectful
Minimum diploma or degree (at least NQF Level 7 or equivalent) preferably in business or health services management / relevant to health service sector
Relevant post-graduate qualification / MBA preferable in relevant field preferred.
Minimum of 8- 10 years’ experience in the Healthcare sector
Minimum of 5 years’ progressive leadership experience as a senior Manager within a Healthcare environment.
Experience of clinical and / or corporate governance.
Experience in project management
Facilities management
Financial management
Patient management
Detailed knowledge of the issues and developments and current thinking in relation to best practice in Hospital policy and service delivery.
Significant knowledge of healthcare sector and operating within a senior Management role.
Demonstrate a track record of service innovation and leading influence.
Have demonstrated effective leadership in a challenging environment.
Demonstrate an aptitude for strategic thinking, coupled with leadership skills and the ability to motivate and lead specialist professionals.
Have a clear focus on operational performance, results and an understanding of the performance systems needed to manage in a large complex organization.
Show a strong degree of self-sufficiency, being capable of personally pushing proposals and recommending decisions on a proactive basis while actively suggesting improvements and adapting readily to change
Professionalism and initiative
Well-spoken and respectful
Must be able to adhere to all company rules and policies.
Honesty and Integrity