Description:
We are looking for a stylish and fashionable Sales Assistant to join the team at a Luxurious Boutique in Tygervalley Shopping Centre. The Sales Assistant will play a vital role in ensuring a positive shopping experience for our customers. They will assist with day-to-day store operations, provide excellent customer service, and support the Sales Manager and Store Manager in achieving sales targets. The ideal candidates will have a passion for fashion, strong communication skills, and the ability to work in a fast-paced retail environment.
Duties & Responsibilities to include, but not limited to:
Customer Service:
- Greet and engage customers, offering assistance with product selection and styling advice.
- Provide product information, including details on fabrics, care instructions, and sizing.
- Ensure that every customer has a positive shopping experience, addressing any questions or concerns promptly and professionally.
Sales Support:
- Assist customers with purchases, processing transactions accurately and efficiently.
- Support the Sales Manager in achieving daily and monthly sales targets.
- Participate in in-store promotions, helping to drive sales and customer engagement.
Merchandising & Store Presentation:
- Assist in maintaining the stores visual appeal by organising and replenishing merchandise displays.
- Ensure that the store is clean, tidy, and well-stocked at all times.
- Support the implementation of new product launches, seasonal displays, and promotional setups.
Inventory Management:
- Assist with stock management, including receiving, unpacking, and organising new stock.
- Conduct regular stock checks to ensure product availability and accuracy.
- Report any discrepancies in inventory to the Store Manager.
Team Collaboration:
- Work closely with the Sales Manager and Store Manager to meet store objectives and maintain a cohesive team environment.
- Participate in team meetings and training sessions to stay informed about product updates, promotions, and company policies.
Other Duties:
- Handle customer returns and exchanges in accordance with store policies.
- Assist with opening and closing procedures as required.
- Support any additional tasks as needed to ensure the smooth operation of the store.
Minimum Requirements:
- Previous experience in retail or customer service is preferred.
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