Medical Receptionist - Delft

Description:

Reception
Answering all calls in a professional, courteous and efficient manner
Take messages and ensure they are actioned by the relevant person
Maintain the issue logbook for all messages and matters that arise daily
Greet and welcome visitors
Welcome patients arriving in a friendly and professional manner, and communicate time delays to manage client expectations
Direct visitors to the appropriate building, office or person
Ensure reception area is tidy and presentable
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute mail and deliveries
Compile order lists for office stationery and consumables and keep, and inventory of stock.
Provide administrative support to staff members
Assist with managing the diary for clinic bookings booking patient appointments
Assist with preparing all files
Assist with checking that all patient details on file are still up to date and obtain new details if relevant
Ensure all clinical notes are captured on the patient files
Manage client payments
Accept money (cash or card) and write receipts
Allocate patient payments
Maintain Petty Cash
Assist in implementing a paperless system and inputting all patient records into the new online system

General
Assist the doctor with all office admin-related tasks

Essential Requirements
Grade 12
Certificate in Office Administration or similar
Experience or qualification in medical reception advantageous
Previous experience in working in a Doctor's room
Ability to multitask and to work under pressure
Good organisational skills
Strong IT Skills (including MS Office and Good X)
Excellent Communication Skills (written and spoken)
Fluent in English and Afrikaans (communication skills in Xhosa advantageous)
Own transport and driver's license is a requirement
Highly professional and presentable
Ability to work independently and as part of a multidisciplinary team
Clear credit and criminal record


Kindly note that by submitting your application for this career opportunity, you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position and this information may be shared with the relevant stakeholders in the business.

Please note that only short-listed candidates will be contacted.
Should you not have heard back within a two-week period, please assume that your application was unsuccessful.

All job postings are in accordance with our Client's BEE requirements. Please only send certificates when requested to do so