Description:
Job Responsibilities:Maintain customer KPI regarding QPR, PPM, SSN, Downtime & Warranty. Utilise Quality Tools like, (APQP/PPAP/SPC/MSA/FMEA/Control Plan). Deliver Project Quality documentation as per milestones(PIS, SDS, PA, FA, Capability Study, Gauge R & R, SPC Material certificate, PESS, Test Reports) Actively involved in SPTTs (Supplier Parts Tracking Team). Daily, Weekly & Monthly reports Internal (Scrap rate), Customer (SDS), Supplier (SCARS) and head office (QPR, PPM, Warranty & Downtime status) Develops, drives and trains members on quality processes and procedures to keep the system live, continuous improvement and relevance. Drive Parts and Process approval submission according to milestones and release it accurately to Production at SOP. Drive Supplier Quality to identify and evaluate potential risks and problems of suppliers track and urge the completion of corresponding recertification/requalification(PPAP) and constant improvement as well as enhance the suppliers product quality and process capability. Support formulating incoming product inspection documents and conducted on the job training and assessment for inspection personnel. Gets involved in the inspection and testing of the products/services being procured where required. Support department and external / internal suppliers to ensure product quality is achieved prior to delivery according to APQP / Customer requirements / VDA6.3 / IATF16949 Drive warranty reduction with robust action plans and the monitoring of warranty data. Engage with customers to discuss and set yearly warranty targets as well as resolve any FTRs. Drive reduction of COPQ at all levels and departments with systematic action plan and monitoring. Analyses any customer complaints(QPR, NCR, SCAR or verbal) and develop report with an action plan to resolve said complaints. Drives investigating internal and external quality concerns. Quality member training regarding inspection sheets, CF WI, quality alert and relevant Quality documentation. Develop SPIS, SPPS & LABEL for P&A/C&A (Service parts) Liaise with external suppliers regarding calibration of test and measuring equipment and maintain calibration register / schedule. Actively involved in a monthly stock take. Representative for health and safety Conduct Internal Process & systems audit, issue report and follow up on closure of all findings. Support the department in responding quickly to supplier quality problems found in the Purchase, Site and Customer, take containment measures, and follow up to solve them(SCARS). Work ability shall meet the specific requirements of the Customer. Responsible for product evaluation, developing steps, the process and auditing thereof to ensure compliance. Advanced knowledge with IATF1
02 Mar 2025;
from:
gumtree.co.za