Description:
Admin/Debtors Clerk position is currently available for a fabric retail and wholesale business in Somerset West; to join our team in a front office customer facing position. The position forms part of the accounts department headed by the Financial Director.
Responsibilities include:
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Receiving and processing payments from customers
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Capturing payment from customer on Sage Pastel
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Issue Invoice for all goods to be dispatched
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Authorise the execution of jobs / sales orders
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Authorise the release of goods to customers on account
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Maintain authorised “Customer on Account” list
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Maintain list of discount percentages per customer
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Issue invoices and statements to customers in a timely manner
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Perform debtor collection and reconcile discrepancies
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Professionally resolve customer queries with regards to invoices and statements to ensure timeous payment
-
Provide reports and action plans on debtor status and age analysis
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Issue daily sales reports
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Collaborate with the finance team to ensure accurate and timely financial data
-
Perform tasks within target timelines for an efficient execution that will support delivering an exceptional customer experience
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Other sub tasks may include; answering calls, goods receiving, front office admin activities, receiving and directing of: Suppliers, Couriers, Customers, Visitor, Tradesmen, etc.
We are looking for an experienced Debtor/Admin Clerk to manage all transactions with customers accurately and efficiently. To be successful in this role, you should have previous experience as a debtor, have been in a customer service position and good knowledge of managing customer accounts.
Requirements:
-
Receiving and processing payments from customers
-
Capturing payment from customer on Sage Pastel
-
Issue Invoice for all goods to be dispatched
-
Authorise the execution of jobs / sales orders
-
Authorise the release of goods to customers on account
-
Maintain authorised “Customer on Account” list
-
Maintain list of discount percentages per customer
-
Issue invoices and statements to customers in a timely manner
-
Perform debtor collection and reconcile discrepancies
-
Professionally resolve customer queries with regards to invoices and statements to ensure timeous payment
-
Provide reports and action plans on debtor status and age analysis
-
Issue daily sales reports
-
Collaborate with the finance team to ensure accurate and timely financial data
-
Perform tasks within target timelines for an efficient execution that will support delivering an exceptional customer experience
-
Other sub tasks may include; answering calls, goods receiving, front office admin activities, receiving and directing of: Suppliers, Couriers, Customers, Visitor, Tradesmen, etc.
- Administrator: 1 to 2 years
- Customer Facing Roles: 1 to 2 years
- Debtor/Creditor: 1 to 2 years
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Matric / Grade 12 or equivalent with accounting and mathematics
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Qualification - Certificate in Bookkeeping (or similar) able to demonstrate a solid understanding of bookkeeping and accounting principles
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Key Requirement: Good communication and client liaison skills (both email and telephonic) in English and Afrikaans
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Proven 3 - 5 years experience as a Debtors Clerk
-
Knowledge of Sage Pastel and IQRetail would be advantageous
-
Basic Excel literacy essential
-
Computer literate and organisational skills
-
Analytical and problem solving skills
-
A high degree of accuracy and attention to detail
-
Live within 50km from job
-
Clear criminal record
-
Matric / Grade 12 or equivalent with accounting and mathematics
-
Qualification - Certificate in Bookkeeping (or similar) able to demonstrate a solid understanding of bookkeeping and accounting principles
-
Key Requirement: Good communication and client liaison skills (both email and telephonic) in English and Afrikaans
-
Proven 3 - 5 years experience as a Debtors Clerk
-
Knowledge of Sage Pastel and IQRetail would be advantageous
-
Basic Excel literacy essential
-
Computer literate and organisational skills
-
Analytical and problem solving skills
-
A high degree of accuracy and attention to detail
-
Live within 50km from job
-
Clear criminal record