Description:
My client, a leading and well known Retailer based in Montague gardens requires a competent and experienced IT Manager to join their team.
Overview:
As the IT Manager, you will effectively manage our IT processes and implement technology solutions that align with our company''''s needs.
Your responsibilities will include identifying appropriate systems and applications that enhance organisational requirements and improve employee productivity.
You will work closely with stakeholders to support the organisation''''s growth and development. By fulfilling your responsibilities, you will help maximise our return on investment.
IT manager's key responsibilities include the following:
1. Departmental Needs Assessment and Process Evaluation:
Conduct thorough analyses of each department''''s requirements to identify opportunities for improving productivity, efficiency, and accuracy. Regularly evaluate existing processes, technologies, and vendor partnerships to streamline operations and maintain technological competitiveness.
2. Network Integration and Competitor Analysis:
Lead the network infrastructure management, ensuring seamless integration of all components to meet business demands. Stay informed about industry advancements and competitor strategies to optimise network performance and leverage emerging technologies.
3. Cost-Benefit Analysis and Vendor Management:
Perform detailed cost-benefit analyses for necessary upgrades and investments, focusing on functionality, reliability, and scalability. Monitor vendor performance, manage contracts, and handle negotiations and renewals to secure services that align with organisational needs.
4. Employee Training and Technical Support:
Develop comprehensive training programs to empower staff to effectively utilise technology tools. Provide prompt technical support and troubleshooting assistance to ensure smooth operations.
5. Disaster Recovery and Data Security:
Lead the development of robust disaster planning and data backup strategies to safeguard critical information and ensure business continuity. Implement comprehensive IT security measures, including firewalls and intrusion detection systems, while ensuring compliance with relevant regulations.
6. Budget Management and IT Project Oversight:
Manage IT budgets to ensure cost-effectiveness and alignment with organisational goals. Oversee IT projects to ensure timely delivery, adherence to budget constraints, and compliance with required specifications.
7. Team Management and Help Desk Operations:
Supervise the IT team, including hiring, training, performance evaluations, and task delegation. Ensure efficient IT help desk operations for the timely resolution of technical issues and maintenance of an accurate IT asset inventory and software licensing.
8. Strategic IT Planning:
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