Description:
Are you passionate about building strong relationships and ensuring seamless operations? Our client, a Company committed to growing its residential property portfolio, requires a detail-oriented and customer-focused Property & Facility Coordinator to join their team. In this role, you will be the primary liaison for tenants, managing lease administration, coordinating maintenance requests, and ensuring a top-tier tenant experience. Excellent communication skills in both English and Afrikaans will be essential. REQUIREMENTS- Diploma or certificate in property management or a related field
- Minimum 5 years of experience in property management or customer service
- Knowledge of lease agreements and property management regulations
- Experience working on Apple Mac and Google products
- Understanding of Health & Safety building maintenance and legislation
- An analytical mindset is required to complete all required obligations within appropriate timeframes
- Multitasking skills are required to balance numerous different projects at the same time at different stages of completion
- Ability to work to deadlines and under pressure
- Professional customer service skills
- Bilingual in Afrikaans and English
- Ability to build strong working relationships
- Available to be on call once a month
- Own vehicle required
- Essential to live within the Northern Suburbs area
DUTIES
- Reporting to the Property and Facilities Lead
- Build and maintain positive relationships with tenants
- Invoice and report on successful property visits while undertaking the required actions for visits requiring further work or customer interaction
- Prepare invoices for payment
- Manage tenant move-ins and move-outs
- Respond to tenant inquiries and complaints
- Coordinate maintenance requests and dispatch the Property Maintenance or vendors
- Conduct property inspections
- Assist with property marketing and leasing
- Obtain quotes for approval
- Exhibit excellent customer service skills with all internal and external stakeholders
Salary: Negotiable dependent on experience
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Requirements:
- Diploma or certificate in property management or a related field
- Minimum 5 years of experience in property management or customer service
- Knowledge of lease agreements and property management regulations
- Experience working on Apple Mac and Google products
- Understanding of Health & Safety building maintenance and legislation
- An analytical mindset is required to complete all required obligations within appropriate timeframes
- Multitasking skills are required to balance numerous different projects at the same time at different stages of completion
- Ability to work to deadlines and under pressure
- Professional customer service skills
- Bilingual in Afrikaans and English
- Ability to build strong working relationships
- Available to be on call once a month
- Own vehicle required
- Essential to live within the Northern Suburbs area
- Reporting to the Property and Facilities Lead
- Build and maintain positive relationships with tenants
- Invoice and report on successful property visits while undertaking the required actions for visits requiring further work or customer interaction
- Prepare invoices for payment
- Manage tenant move-ins and move-outs
- Respond to tenant inquiries and complaints
- Coordinate maintenance requests and dispatch the Property Maintenance or vendors
- Conduct property inspections
- Assist with property marketing and leasing
- Obtain quotes for approval
- Exhibit excellent customer service skills with all internal and external stakeholders
24 Feb 2025;
from:
careers24.com