Description:
Junior Back Office Support – Northern Suburbs/Cape Town
Our company is committed to excellence, top service delivery standards, and we go the extra mile, and similar would be expected from the person occupying this position.
This position is an excellent opportunity for someone who is dedicated in their work, with a keen interest in medical sales and administration, and who would like to progress further than this position within the company.
Note that this is an office-based position, and we are located in the Northern Suburbs of Cape Town. Office hours are 8am to 5pm, Monday to Friday.
· Requirements
· Competency in MS Word, Excel & Outlook
· Excellent verbal and writing communication skills - English / Afr
· Strong attention to detail
· Strong analytic and problem solving skills
· Ability to provide excellent customer services and support
· Ability to prioritize work tasks and manage time effectively.
· Must be confident and able to handle pressure and maintain a calm demeanour.
Key Responsibilities
o Email proposals send to contact lists from LinkedIn, Facebook and other platforms
o Follow up on email sends within one week with telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when required
o Daily follow up previous day’s Linkedin newly accepted invites with an email and telephone call
o Social Media Ads – Facebook, LinkedIn and other platforms on a daily basis
o Assisting with daily quotes for medical aid clients and private clients, and general customer liaison
o Ad hoc sales related admin
o Assist with the daily logistical arrangements for rental and sales transactions to the installation teams countrywide
o There will be opportunity to engage in new sales/rental activities as part of a long-term growth plan
o Some degree of cold calling is expected for specific projects
General admin:
o Handling the administrative requirements of orders
o Assist with Medical Aid scheme billing on a monthly basis
o Customer and office liaison during the ordering, delivery and/or installation process
o Keeping a quote register/list that needs to be checked weekly and followed up on
o Maintain a list of all agents’ activities on a weekly and monthly basis, where they have marketed and to whom
o Maintain database
Please send detailed cv with recent photograph, notice period and expected salary to
info@healthtechsolutions.co.za
Only successful candidates will be contacted. We retain the right not to fill the position.