Description:
Key ResponsibilitiesTo drive the sales and commercial action plan for assigned portfolio to deliver the budgeted revenue objectives in South Africa. To identify new sales opportunities and take steps to implement them for new and expanded revenue streams. Develop and service trade partners to maximize loyalty and revenue generation, be agile and adapt quickly to market changes, competition and opportunities. Accountable for Customer satisfaction and experience for all assigned segments and trade portfolio. Manage and grow existing corporate accounts, prospect for new corporate business Develop profitable relationships with portfolio of travel trade suppliers to secure long-term business e.g., TMC/ITCs Partners Pursuit and understanding of all business segments (Groups, students, government, MICE, traders etc ) to grow KQ revenues Mobilize promotion of KQ through IATA/Non-IATA Travel Agents and sustain maximum support to Kenya Airways. Apply sales & marketing techniques to generate customer loyalty, play critical role in enrolling customers to Asante rewards FFP Administer incentive in the market to maximize revenues. Negotiate rates and conditions to secure profitable business flows through competitor analysis to monitor and recommend pricing levels to ensure KQ is competitively priced within the market Gather and disseminate market intelligence to assure KQs competitive position for all ODs , recommend pricing actions using MI data backed information Organize promotional activity with appropriate organization for incremental business. Ensure timely distribution of all promotional literature. Attend industry related shows/functions/seminars/exhibitions to ensure Kenya Airways retains high profile with TMCs, ITCs, IATA and Non- IATA agents Submit reports on agent performance and market intelligence as required to track performance Build and maintain good relationships with colleagues to leverage the strength of the Partnerships/Codeshares. Assist in discharge of office administrative related assignments Qualifications
University graduate in a relevant area of study Minimum of 5 years airline experience in sales and marketing of which 2 must be at account management level. Strong analytical skills, exceptional negotiator and ability to influence Proficient in PowerPoint, MS Word, Excel Competencies
Stamina, drive, self-motivation and a passion for customer service Self-confident and results-orientated Diplomacy and empathy Flexible and innovative Analytical with ability to prioritize Able to work independently and as part of a team. Measures of Success
Achievement of agreed targets Harmonious r
21 Feb 2025;
from:
gumtree.co.za